Customer Ratings & Reviews

I so appreciate the two Geek Squad agents who set up my new 65" TV and sound bar and more. They did a great job, and I am really enjoying my new larger TV.

The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

The Best Buy technician was very professional and friendly. He mounted the TV perfectly hid the cords in the cord hider I had purchased. Even helped me with the initial setup to make sure everything was working. Great experience!

The guys that came out were very professional and friendly. They did a great job removed the old tv and wall mount. Then they installed the new wall mount and mounted the tv. They cleaned up after themselves. They placed everything back like it was and configured the remotes too. Very impressed, great job and service.

Geek squad came to the new house I just bought and mounted a new TV over the fireplace. I have mounted TV’s before, but this was more than I could do. Did a great job and did it quickly and cleaned up everything when they were done.

I had a 50 inch tv mounted in the fellowship hall of my church for a game night that we had planned that evening. They sent two people and both were very professional. They mounted the tv very quickly and made sure that everything was in good working order. They were only here about 30 minutes and showed up on time. Everything works great!

The Geek Squad technicians were extremely capable and professional. They made sure everything was operating properly and that we knew how everything worked.

They are so professional and friendly they carried the tv to the 2nd floor installed the wall mount I already had and everything thing was done perfectly!

Dylan and his associate were excellent. Delivered the TV, installed the stand, programmed it. All was done efficiently and well. After receiving a call from someone at Best Buy that morning saying the TV was not available and wouldn’t be available for months, I canceled the order. Several hours later, Dylan called to say he had the TV and stand and would be right over to set it up. A pleasant surprise. He had found the set on the sales floor. He was not aware of the call I had received earlier. I commend him for finding the set. He and his associate were knowledgeable and helpful?

If I could figure out how to work it is fine. The picture is perfect. It sounds perfect. This is like a really nice television. I mean it is top notch.

The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

Super professional! The communicated exactly when they would be arriving and came when they said. They removed an older TV and wall-mount and replaced with new in under 30 minutes, which included unpacking and cleanup. I know they do this all day, but it was very impressive seeing how easy they made it look. Well worth the reasonable cost and peace of mind.

The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

The agents were very knowledgeable of mounting tvs on walls and connected the devices without any problems. They also connected me to the streaming services I requested and explained how to operate the tv. I was very happy with the service I got and would use the geek squad again.

The technician did excellent work installing my television into the mounting system such that it raised my TV about eight inches...PERFECT for viewing. I did not need to buy a higher piece of furniture at all. WELL DONE, GEEK SQUAD!

Team that set this up was on time, competent, and efficient. I'm giving this four stars because part of the description of this service included the statement "We’ll . . . ensure that all wires and cables are neatly dressed." When I asked about this as they were packing up, I was told I needed to buy and have on hand cord concealers for this to be done, and that they would not be running any lines behind the wall (which is how this install was done for me in the past in a former residence). Description seems misleading (or at least not totally clear) and now I've got wire hanging down and exposed, and it's up to me to not only buy the concealer strip, but figure out how to install it neatly and correctly. Disappointed. Purchased this expensive service because I not only wanted this done right, but to look as good as possible.

The agents mounted my tv and made all my connections.

They were friendly, knowledgeable and careful with our tv installation. They have great advice for what to buy to mount our tv and did a wonderful job!

The nicest techs i have encountered. While installing explained the process. Looks great!