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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great full motion bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is very easy to use. We had Geek Squad install it and it didn’t take them hardly any time at all. We love the flexibility we have with using this. Our TV is 75 inches so it’s on the larger side. It pulls out from the wall 18 inches which allows us to rotate the TV so we can watch it from upstairs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called to give ETA update, they arrived on time and went right to work. The tv wall bracket was installed, the tv attached and all components connected. They worked efficiently and were out of the door in no time. Wonderful service by these professionals. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup terrible communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the crew that arrived was terrific. I’d give them a 5plus. I dropped the rating because Best Buy’s communications of their arrival time was beyond awful. They were late but no updates were provided or apparently even possible. Some time after the installation occurred I got a reminder of the original scheduled time. Great setup experience. Terrible terrible communication

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys that came and hung my new TV and mount were wonderful!! They were in and out quickly and made sure that everything was working as well as made sure that I was happy with the location. They were perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superb and professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Alex did a fine job of installing my MantelMount. They displayed professionalism and took the time to explain my options. I would recommend these fine young men for any installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First crew very helpful. Made recommendations that resulted in a great finished product. Only dig was not cleaning up the dust they created. Second crew (replacing the first defective TV were top shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked fast and were very friendly and very efficient. They cleaned up after themselves. I got the yearly all Tech plan so the service was much cheaper for me. It was only $50 I had to have them out twice because I chose to have it hung low and everybody said I needed it higher. So much cheaper to do it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did wonderful work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting my tv on the wall centered properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount & tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, competent, & friendly service from Michael & Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy and very clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend you have a member of the squad bring your purchases in and assemble and place where you want them. Our fella answered all our questions and showed us how to adjust and use our wall Mount!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I've been dreamed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys (is that an acceptable description anymore) were very professional. I think one was teaching the other. They did a good job, but I'm still not sure how to use remote. They made it too simple.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install TV mount, television and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were efficient. They came and set tv up and was gone after spending time making sure I knew how to manage this tv. They connected my home theatre and even dvd player. Really worth it using them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Is *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing. They mounted my tv quickly but efficiently. There was no mess, and they went over the set up prior to leaving. I have used them several times and they never fail to impress.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as part of my TotalTech membership, and I was very pleased! Two installers and their supervisor showed up promptly when they said. The entire process was professional and quick. They were very knowledgeable and cleaned up after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount and dvd install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect where I wanted it. He did a great job installing it. Was not able to install the DVD player due it was not a usb cables. Bummer. Can return to Best Buy due to it’s passed 30 day since ordered it. Useless to me now.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great Install Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt... Professional... Knowledgable... Courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 65" tv. Fast and friendly. Had a nice conversation with one of the techs about my movie collection on display. They paired all the remotes and showed me everything they did. Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting the TV to the wall and connecting all devises

    I would recommend this to a friend