Customer Ratings & Reviews

The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

The Squad came and connected my new Samsung TV and surround sound with fast, precise and friendly installation! Superb Customer Service!!

The geek squad were great. Very professional and very detailed.

Joshua P and his partner were amazing! He likes perfection and it was perfect for me because I’m the same! He asked me exactly where and how high I wanted it and explained certain issues. He was very knowledgeable! They were in and out in less than 30-45 mins.

Outstanding job. Perfect mount to the wall of a large screen monitor. Very grateful for such beautiful work and choice of mount that allows easy access to pulling monitor away from the wall to allow changing HDMI inputs and pushing it back to be flush with the wall.

Very professional! I had already had the TV installed by someone else but decided to add a sound bar. I had Geek Squad install the sound bar only to discover the tv had not been mounted properly. I am very pleased with the results after Geek Squad fixed it!!

Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

In and out in minutes. Excellent service. Would buy again.

Tha technition from the Geek Squad was friendly, helpful, and worked with me to intall my TV so I didn't need to move the mounting arm. It fits nicely in the space of the replaced TV. He spent the time to help me get it all set up and working together with my internet, my Cable provider, and sound bar.

From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

excellent mount for thin TV. It goes right next to the wall with little space between. However it pulls out nicely when you need to access the rear of the TV to add or change cables or for any other reason. One of the best features is the lock when you return it to the wall position. It doesn't move then.

The agent was very professional. Even though the store never told him he had to install my TV which I paid for he went ahead and did his job. Great guy

The agents mounted the TV just as I requested. The did an excellent job and took time to explain the remote control. Very professional and was on time.

Typically I install my own TV mounts and this was my first time using this service. They were great at communicating when they would arrive, the were respectful of my house and belongings. They installed my mount and TV very fast with no mess and made sure I was happy on the placement.

The installation Team were professional. On time and did a great job! Thank you for the customer service!

I had to use an 'out of area' installation company for TV deliv very to Lake Panorama, Iowa. Wasn't pleased to hear it but the guy was great. Will ASK for him next time since it was faster although the Geek Squad has always been excellent.

The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.

Agent did there Job great! It was a great experience and looking great!