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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TotalTech is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very professional, if a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were very careful not to damage furniture, floor or wall. My one reservation is that BestBuy charges too much for this service ($250).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad made TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my Rocketfish tv mount above the fireplace. They also hung up the 75” tv and hid all the wires inside the mount. Also they demonstrated how the mount moved. They were very friendly and professional and it didn’t take them very long to do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went incredibly well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an incredible job mounting my TV. I bought a wall mount that you are able to pull down so you can view the TV at eye level and raise it back up when done. They read the directions, took their time, and the TV looks great, perfectly centered above my fireplace. Couldn't be more pleased. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The technician called ahead to let us know he was on the way. The team was very efficient and professional, They went over the instructions with us to be sure were comfortable with our new system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional installation is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done a better job myself with a group of friends! Oh did I mention I tried that first? Well it didn't work out. We were all unable to do what this guy did in like 15 minutes! It pays to go with the professionals and now the TV looks amazing in my room! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad problem identification and solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Michael were super - professional, knowledgeable and patient. Would welcome them back anytime. Great crew give them a raise and recognition!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad were fantastic. They verified where we wanted the mounts for the tvs and before we knew it they were done. Cleaned up and everything was reconnected. Thank you so much. Great crew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and hooked everything up. All was explained do I was able to use with no problems Geek squad was terrific no problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was outstanding. The technicians removed and installed the tv wall mount in less than 20 minutes. GS was very professional and took all the trash. Awesome work!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MarionC - Master Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS OF FEBRUARY 18, 2025 AT 5:20 PM, THIS SERVICE HAS NOT BEEN COMPLETED AS PROMISED IN 2024!!!!! WHY? THE SEVERAL TELEPHONE CALLS I HAVE MADE TO MAGNOLIA REQUESTING TO COMPLETE THIS SERVICE AS PROMISED APPARENTLY HAVE BEEN IGNORED BECAUSE SUCH SERVICE HAS NOT BEEN COMPLETED. BEST BUY/GEEK SQUAD/MAGNOLIA WHO APPARENTLY JUST TOOK MY MONEY AND RAN, SO IT SEEMS. MY FUTURE PURCHASES AT BEST BUY/MAGNOLIA HAVE BEEN PUT ON HOLD AND WILL BE CANCEL SOON DUE TO MAGNOLIA NOT FULFILLING IT'S PROMISES IN GOOD FAITH

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were absolutely amazing! They were kind, intelligent and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad we didn’t have to mount our tv’s ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek squad mount three tv’s so far and I am so glad we had them do this. It would have taken us forever to get it done and make it look nice. They did such a great job and we are very happy with how it looks. They also have programmed our remotes and mounted sound bars as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted, set up all my devices despite a problem signing into my Amazon account.He stuck around while I sorted it out and explained everything, how to use etc. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me options of the best locations to mount the TV as I was unsure super helpful and quick and easy service. I love how they double check that I like everything before they finished it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his team mate was on time and took the time to make sure our tv was installed in right placement and engaged us in process and gave us instructions on how to work tv and they setup in less than 1 hour. I am very please with work and they definitely deserved a tip. Give them a chance !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivered and mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and professional, arrived on time, and quickly mounted the TV as requested.

    I would recommend this to a friend