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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Only Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my Screen Inovations lenticular UST screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. Very happy with this lenticular screen and also my Optoma Ultra Short Throw projector. Installation guys were very professional and clearly knew exactly what they were doing. The results clearly demonstrate their skills. Thanks BB!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exceeded Expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came were very professional, knowledgeable and super nice! They were nice enough to help me wuickly figure out why another TV was not connecting to my WiFi after completing the job they arrived for. Exceeded all my expectations and was worth every penny of the service they provided! No headaches! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad made TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Successful Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to have the Santa Maria crew install 3 TV mounts in my new construction home. They were efficient, friendly, and informative. Would definitely recommend them for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mounting services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very professional and helpful he was able to assemble the wall mount in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Treated the equipment as their own and went through the necessities. Very happy with the service and glad I didn't go at it alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad Was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the serice I recieved when the team came out to set up my new tv. it was quick & very helpful info was given. appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, fast and professional installation, they cleaned up after themselves and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and quick. Professional set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and very professional work ethic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up to install two TV's. They actually thought that they could use an existing mount and tried to save us some money. That didn't work out, but I appreciated the effort. One of the guys looked like Jason Mamoa which was very exciting to my daughter and her friend. :) I've been very happy with Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The TV installation was done very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable and did a superb job in safely and precisely placing the TV above a fireplace and mantel on the chimney. They manage to do this in well under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Mounted TV on the wall, hooked DVD player, and Headset unit. A very clean install as there was no drywall dust from drilling holes for mount. They were clean, polite, and very helpful explaining the operation of TV worked. They were in and out in 45 min.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the Geek Squads installation of my new TV. They wore masks, gloves and booties, they had to drill into a fireplace to mount and install the tv, and they even dialed in all of my remotes for me too. They took the time to properly hide all of the cords and make sure everything was running smoothly. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 85 inch Sony tv for our parents and since we have used Best Buy geek squad for all 3 of our mounted tvs we knew that they would do a great job. Our parents said the installers were so courteous, friendly, and helpful. They took in consideration all the COVID precautions which is greatly appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time and efficiently completed the installation within about 30 minutes. They demonstrated the TV and explained the remote control functions. Also, they reconnected my Roku device saving me the trouble of initiating new service for several streaming channels.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will has installed and mounted all 3 TVs in my house. He’s prompt, efficient, friendly, and does a great job every time. He makes sure I’m aware of where the TV will be mounted so I know how it looks. Would absolutely recommend Geek Squad services, and he’ll likely be back out to my place the next time I need a TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the Geek Squad were fast and efficient. Asked questions to my preferences and were thoughtful, pleasant and knew exactly what they were doing. Loved their work ethics and knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did it again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was all that and more. They put our very large TV on the wall, made sure the hole behind the TV was covered by said TV, and even hooked it up to the internet for us. Highly recommend. They did a great job.

    I would recommend this to a friend