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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big TV Delivery & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was excellent at installing our new 75 in Television. They even took the box so I don’t have to put it in the junk! I’ve had to contact him several times over questions on how to operate it since I AM NOT Technical! He has been so kind & patient with me. I definitely recommend using the Geek Squad for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install instead of the television for friendly and professional. They knew their business and installed the TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike & Dan were GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Dan did a great job! They were both courteous and helpful and very attentive to cleaning up and removing all trash. They were patient in explaining how to operate my new TV and answering my questions. Very easy and pleasant to deal with. I highly recommend them!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were extremely professional and courteous, and did the job very quickly, especially compared to how long it would have taken me! The install was pretty straightforward for them, and they hooked everything up and tested it out. Everything went very smoothly, great job! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install Trouble Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek Squad brought my newly purchased TV and wall mount to my home and installed it in less than an hour. The cost of the install was well worth it as I would not have been able to do it myself. Plus they did the TV setup and made sure everything worked before they left. They attached the existing sound bar and cable box with no problem and gave me instructions before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home service to install/mount our new TV on the wall was worth it. The gentlemen who provided the service were friendly, helpful and explained everything they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac was very professional and courteous. Both installations went well. Small issue with one resulted in having to make a bigger hole in drywall but he assured me that there was going to be someone to come out and make repair. Not a big deal. I would ask for him again personally to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was very efficient and set up the TV and sound system with ease, The installers were professional, efficient, polite and very knowledgeable, They are great ambassadors to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad showed up punctually, something I love in today's age of 4 hour service windows. After asking about my desires as to mounting placement, I was provided with additional options/points to consider, and then they got down to business. GeekSquad did the install of the TV & Soundbar, including configuring the wireless subwoofer and programming all of various inputs. A great service all around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Geek Squad" on the cheap because I needed the service the next day. So another company used by the Geek Squad hung my TV but I did not pay the full Geek Squad price and I needed it the next day. I subsequently had the REAL Geek Squad come over and complete the job in true Geek Squad fashion and it was more excellent that this first service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a replacement and reinstall they were Very professional and worked quickly also they moved my wall mount up because the last techs (3rd party company) that did the first instal put it too low

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted television and soundbar fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the two Squad men! Got us up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Team Good, Description of Service Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that set this up was on time, competent, and efficient. I'm giving this four stars because part of the description of this service included the statement "We’ll . . . ensure that all wires and cables are neatly dressed." When I asked about this as they were packing up, I was told I needed to buy and have on hand cord concealers for this to be done, and that they would not be running any lines behind the wall (which is how this install was done for me in the past in a former residence). Description seems misleading (or at least not totally clear) and now I've got wire hanging down and exposed, and it's up to me to not only buy the concealer strip, but figure out how to install it neatly and correctly. Disappointed. Purchased this expensive service because I not only wanted this done right, but to look as good as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to do the install were professional, pleasant and knew exactly what to do. Ken Henderson, who was the lead technician, was as good as it gets in every way!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GEEK SQUAD experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our new TV were very efficient and knowledgeable in what they did. Even hooked up our new soundbar that wasn’t on their to do list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional set up. Went above and beyond to get the TV mounted just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an amazing job attaching our TV and antenna above our fireplace wall. They were very knowledgeable and willing to teach some old dogs new tricks!!!! They spent a great amount of time with us and answered all the questions. We would not hesitate to call upon them again if needed. They are worth every penny. Thanks fellas! Amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to mount my tv were amazing they were very friendly and went over and beyond to make sure I was happy with my service took their time to answer my questions and explain everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek service did a great job installing my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. They arrived on time, were professional, quick, cleaned up all materials and were very pleasant. I was glad I used this service.

    I would recommend this to a friend