Customer Ratings & Reviews

Installers came out twice. First time out they discovered that the TV screen was cracked. Had to start the purchasing process over a few days later. Same installers came out and did a great job.

Great Updated Installation is in the works. Appreciate it!

Great service. Quick and professional. One of them put their finger on my TV screen. It would be better if the wore gloves.

The two agents that did the work were great. Very neat and knowledgeable. My home theatre receiver had an issue. They tried very hard to trouble shoot the problem. Unfortunately the component had a terminal issue and I had to buy another one. They came back in a few days and got everything running perfectly.

The agent mounted my TV connected everything to it work was precise and clean.

They did a great job installing our heavy 85 inch TV

The agents mounted my TV and installed all the additional components to make this TV watching experience very pleasurable. This Geek Squad crew was quite knowledgeable and very efficient in the performance of their duties. This geek squad crew also answered all of my questions to my complete satisfaction.

Very knowledgeable very helpful. The dollars were very prompt.

The techs were very helpful. They set up everything, explained what they were doing and how things worked, and were very polite in doing so.

EG VERY knowledgeable and was on time everything was connected the way it should be tv workin very good so far

The 2 Geek Squad personnel were absolutely wonderful. They arrived on time, did the installation professionally & quickly and helped me learn a few new things about my surround sound package and internet/Television. I would recommend these 2 gentlemen for any home theater TV package.

The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

Helpful friendly and professional. They made the process easy.

These were the best installers ever! Jacky and Steven did such an amazing job! They connected our new TV to our cable/DVR box and the new sound bar. They were so extremely knowledgeable and neat. They also were so nice and polite. We couldn't be happier.

Ed and Marcus did a great job! TV works beautifully with our complicated audio system. They are thorough, knowledgeable, on time, follow social distancing and cleaning protocols, and leave work area just as neat and clean as it was when they arrived. Cannot give enough compliments to this team— recommend them highly.

A contracted installation tech actually did the install of my sound bar & tv bracket. The two techs that arrived were polite, professional, and extremely precise! They checked measurements 3 times before drilling holes, and verifying the tv & sound bar were exactly centered. Highly, highly recommend having Best Buy coordinate your installation!

The guys did a good job and it only took 30 minutes. But they did not hook up my components. I think for 200 bucks it should be included like it said when I ordered the service. I spent another 2 hours of mine own time setting the components back up. Wasn't real happy about that or what I paid for for what I got.

The team did a great job in taking down the old system and installing the new mount and TV. Got the programing taken care of and was in and out in no time at all.

Really professional and came in exactly at the time schedule !

The technician was on time, professional, patient, and thorough. He provided customer service I rarely see any more. He expertly mounted the TV, made sure all parts were working, stayed late to complete the job and was pleasant the entire time. What a gem! It's difficult to find a true professional who stays beyond the normal hours to be sure we( the customer) is completely satisfied!! Thank you!