Customer Ratings & Reviews

The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.

The agent mounted my tv and connected all my devices. He was very knowledgeable and answered all my questions. (I had a lot of questions). He was very nice and respectful. Excellent.

This mount is great. Accordions and tilts as needed.

The installation team was very courteous, respectful of the time and property. Very professional. Installed and hanged the TV on mount in short amount of time. They also took away the packaging trash.

A much better experience - the system was initially installed by a 3rd party that Best Buy contracted out to - it took them three months to install and then was done incorrectly. We had toreschedule and this time the Geek Squad came out to install and did a great job.

The gentlemen arrived on time, and both had on mask and footies. Each was very friendly and knowledgeable in the operation of mounting my TV. Asked my opinion in how and where I best want my TV but also gave good advice on this also. Then when completing the task, cleaned up afterwards.

The installation team was professional and capable. They wore shoe guards and suggested several options to install the tv once they saw our tv viewing space. They had additional items on their truck to complete the installation based on our walls. Also, they concealed the wires and setup the tv.

Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

The agents were extremely knowlegeable and helpful. They went above and beyond to ensure the installation was to my satisifaction, and even tried to educate me.

They arrived early without a call. Installation was quick and efficient. I'm not sure if they set up the Direct TV box correctly, but we manage.

Best Buy installed our wall mounts quickly and easily. The mounts are securely in place and the techs were very polite and cleaned up behind themselves. I thought the price was a bit much for the minimal time involved, but they did something I was unable to do. A good, but pricey, service when you have no alternative.

The agent, Chris, was very knowledgeable and friendly. The installation was expertly and efficiently done; he programmed all the remotes, and even hooked up my sound bar. He arrived on time, and cleaned up the site before he left. I am happy with the installation.

The agents were wonderful--mounted the tv, hooked up all the devices, and best of all...showed us how to operate everything. They were efficient and knowledgeable. Best of all, they were patient in explaining what to do.

The Geek Squad was fabulous! They came first thing in the morning, were polite, courteous, respectful of my house, wore masks and booties. They had my new tv mounted on the wall in record time! Plus, they took care of a problem I had connecting my new printer.

The Jeff and team arrived on time and mounted 75” TV on the wall as per my requirement. Explained the TV operations and demo. They are really nice good guys.

This installation was perfect for me. It happened on time, the techs were very prepared and professional, and they used all of the COVID guidelines at all times. I liked the shoe booties also. They were a great crew, and I will use them for all such installations in the future.

The 2 person team came on time and installed our TV right away. They also explain to my husband movement of the device patiently. Thank you for great service

Rob was extremely profession, knowledgeable and friendly. He mounted my TV perfectly, tailored the wires neatly, and even paired my devices! This was by far the best experience I’ve ever had with a best buy agent/representative. Thanks, Rob!

The agents mounted one of the tvs quickly and with care. my one complaint is that I ordered 2 tvs mounted and customer service still has yet to reply to my email to address.

I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.