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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad technician installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the TV installation and the mounting is excellent and very practice. The Geek Squad technician was very knowledgeable and made the installation process easy. He troubleshoot the TV and set up all the parameters. I was very pleased with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv was up and playing in a short period of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was excellent. He went above and beyond any expectations. He put our tv stand together and mounted the tv as well as made sure we understood how to use the remote and our tv features. He was very patient and answered all of questions so we could understand the process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 in TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are pros they had the job done within an our for a 75 inch TV... They cleaned up the little bit of mess they made and we're out of here thank you geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad and solved my television perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job mounting my 65 inch television and connecting all my devices. Took the time to make sure everything was leveled and measured correctly and promptly cleaned up after himself. Excellent experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excepcional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided a very professional service and even follow up with me the week after the correct functioning of the device! Greatly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Initial service was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our initial service for TV installation was terrific. The installers were very friendly and helpful. I was a little discouraged to learn that our new 65 inch OLED would likely only last 6-7 years, but not as discouraged as when the panel on the TV went bad less than 45 days after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I pressed the Quick and Easy button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery and installation of my tv wall mount. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my TV did an excellent job. They arrived on time, wore masks and gloves and were very professional. They answered my questions and helped me to understand the workings of my TV. I would highly recommend them. THANK YOU GEEK SQUAD, YOU ROCK!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this tv for a while now and have been hesitant about having it mounted to the wall. I am so glad I finally went though with it. The store associate was helpful and informative by assisting me with choosing the best mount for me. The installers came on time and installed the mount and tv rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Binge Worthy Installation Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came and connected my new Samsung TV and surround sound with fast, precise and friendly installation! Superb Customer Service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad equals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These guys know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered. Polite and professional. They guide thru the process and allowed to make an informed decision on every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They took extra time to make sure the height was right, then took extra time to make sure it wasn’t crooked. Very personable and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is worth every cent I pay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and made sure I knew how to work everything. As usual, they did the job I always expected they would do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A quick process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional, double checked everything before leaving the mount, the connection and the measurements

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hit a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

    I would recommend this to a friend