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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remove old, replace, and activate new TV set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only did a professional install, but they fixed the mess that the Best Buy contractor did a few days prior. Only allow Geek Squad in your house!! No 3rd party contractors that BBuy sends. You can request it! Do so :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Excellent work. Very professional work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Holds my 75" TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can turn side to side with no problems. Was quick install and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sean and his company provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean arrived on time. Very professional and knowledgeable on what he's doing yet very friendly; it's like dealing with a family member. He suggested the better mount for the TV and he's right. The set up was clean with no damage on the wall. Would trust him again for future tech needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team knew what they were doing and installed the TV along with soundbar very quickly. They went over everything and made sure they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED 77”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture and is a big improvement from my last Sony TV. Id recommend it to anyone thinking aboit upgrading to an OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who came to install TV on wall were delightful. Arrived on time. Got work done quickly. They were able to explain everything well. (Much nicer than the Geek Squad member I used to install the Samsung before this.)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well satisfied with the installation of my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional worker thank you so much installer take his time to make sure the job is done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad guys were great! They showed up on time to install our tv. The installation went smooth and when completed they asked us we had any questions then finished clean up and left in a timely manner. Thanks guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and excellent installation job. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job hanging my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job hanging both of my TV mounts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with the process of unpacking, mounting, and hooking up to my equipment. Tech walked us thru the use of the new TVs remote and features on the TV...he explained the features in layman's terms that this senior citizen couple could understand. The only downside was the cost to relocate an existing TV which I covered in another review for that service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. As an older lady with limited knowledge on tv. They set all my channels for me. I am one happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was awesome. Well worth the money. The team was on time, very professional, TV was mounted in no time, & programmed for me. I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took away old tv mounted new one and connected to all my devices. Seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

    I would recommend this to a friend