Customer Ratings & Reviews

Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

Great job. The Geek Squad always comes to my rescue. They installed my new tv quickly and efficiently. When they were finished they went through everything with me and made sure I was comfortable with the new set. My thanks to the Geek Squad.

The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

The installers did a great job installing the wall mounts, mounting the TVs and setting them up. Very easy process, would use Geek Squad installation again.

Excellent job was done by Geek Squad Employee. Very knowledgeable and careing.

I had excellent Geek Squad - an husband & wife - team mount and setup my TV. They were professional, friendly, knowledgable and very respectful of my home!

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

The guys came in, made adjustments on the fly to accommodate my room construction, and made sure that I was able to comfortably use my new 75” tv before they left. Well worth the cost!

Mounting of my TV by the Geek Squad was quick and easy(for them). They had an easy system for leveling and installing the TV. The 2 guys that showed up were very personable and interacted with me and my wife, explaining how their system for set up worked.

Naomi was professional courteous and let us know what the problem was, quickly to fix the problem and set up everything in a timely manner. She ishe is one of the best that Best Buy has. I am very happy with everything that turned out.

it was done so perfect and fast that if I had not seen it myself.the tv was mounted on the wall.programed and everything was explained.it was all done in less that45 minutes.the guys even set my Netflix so I didn't need the router on it.i will be able to unplug the cable box and blue ray without hesitation.it's very easy to plug back in.

Geek squad carefully installed my new 60 inch TV on my wall and it looks great the serviceman was patient in setting it up for me to begin using it fairly comfortably right away. There is no way I could have hung it myself.

My installation experts were awesome. They called before coming, arrived on time and did a great job mounting 2 large TV’s. I was thrilled. Kudos to Best Buy!

The agents took down and mounted the new TV and hooked it up to Dish and the internet in about 10 minutes. They showed me how to use my new TV. I can't believe how fast they were. They also hauled away the broken TV. I love the Geek Squad.

The guys were polite & professional - they had my new 58” Samsung TV mounted on the wall and working very quickly. They did not leave me the operator’s manual, if there is a printed one. Perhaps it’s online?

The in house service was fantastic! The two Best Buy team members who installed the tv did a great job of mounting but also a great job explaining. I appreciated the time they spent with us.

The guys did a fabulous job setting up the TV. They made sure I understood how to get the best picture and sound out of this TV with my Denon and surround system. Matt is extremely knowledgeable and was very careful while installing my new TV.

Very thorough and efficient. Took time to answer all my questions and made sure I understood everything about my new tv before they left. The were very clean and made sure not to make a mess and cleaned everything up before they left. Could not have asked for a better experience