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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came over on time and installed the tv mounting brackets, tv, and connected it all up to use with my playstation, wireless internet etc....all to use from just one remote. they also installed the stereo system that i bought from them as well at the same time. it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install crew was great, they were very friendly, knew what they were doing, mounted the TV exactly where I wanted it. Very impressed with their work and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In wall TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv’s with ease. They were on time and 30 minutes during the visit they already had one tv mounted! And they cleaned up behind themselves !!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good install of tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy guys install relatively small tv on wall mount about four feet above floor. Went well. Had previously had electric socket and cable moved up wall to eye level. Using small cable box and installer able to hide box and all cables behind tv to give clean appearance. Well done install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe install guys were great. The replaced an existing wall 70”!mounted TV, hooked up the sound bar, connected our WiFi and hauled away the old TV for only $50 with Total a Tech Support. This is the third TV I had Best Buy wall mount. All went very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, they were very friendly, took the time to explain everything. Cleaned up after themselves. Was very happy we had them install our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job by GEEK agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected it to the appropriate devices, and showed me how to use the control clicker to move between TV and Streaming broadcasts. Simple instructions and simple to remember. Good job all around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer service to the MAX!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was sent out to install our TV and sound system went above and BEYOND my expectations! With a mixup that happened to start the delivery day off on the wrong foot, these guys were able to turn the tables and make my experience extraordinary! VERY happy with the install and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV-FANTASTIC delivery and installati!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the technician! He was efficient, kind and fast! Kept in touch the day of delivery, to keep us informed on his arrival time. GREAT JOB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew took a shot time to install. We have never had a wall mount before, and my husband loves it. We had also purchased the cord cover but with a few pictures we don't even notice the cords, so we returned that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful. They set up everything, explained what they were doing and how things worked, and were very polite in doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was the customer rep. who came to our condo to recommend what we needed to purchase. Justin did a awesome job and what he recommended what the perfect solution. Neil did a great job in doing the installations. Both guys were very nice and very customer focused. Hats off to the both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting a 75" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly and efficiently. The Squad knew exactly how to do it. They worked as a team and move products in and out of the house. They answered any questions we had. They showed us how to use the remote. We will always refer to the team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we used in home service to set up and install the tv. Completely satisfied. The technicians got here on time and set things up quickly. Would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful friendly and educational. Kudos to them both

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Excellent at Setting Up my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided awesome service. They were so professional and knew what they were doing. They also were respectful of my home and cleared any debris. I highly recommend using them.

    I would recommend this to a friend