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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 38,688 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very polite and professional. Also very quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super pleased with the installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and mounting was handled very promptly and carefully. Removal of the old set from the old wall mounting proved to be a challenge but was met with a crew that could not be intimidated by old technology! Great job well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Matt were very professional and answered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully mounted my tv and connected all of the devices. They also configured all of the software on my television to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and made sure to mount item where it supported the best viewing in the room. Very impressed by skill and service provided during the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my TV exactly where I asked them to and connected it to my SONOS sound system. They even equalized the SONOS surround sound, which I consider above and beyond what I had purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time I've used them for an install and again the installation tech did an outstanding job! I appreciate how quickly he was able to complete the install, and made sure I was satisfied with his work before leaving... I also appreciated the use of PPE while in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tough, cement block wall (inside and unseen previously) which although my tech needed some assistance with did a great job in mounting. I finished by bringing cables through the wall. Looks nice and the Geek Squad are tops. Well worth the money to have it done for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install. I would without a doubt use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another installation of tv and mount done well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and all the agents have always done a great job. Our membership is one of the best valued memberships we have. Once again, we had another tv mounted on a wall and the agent was very friendly, courteous and job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed very quickly and tested the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team sent to hook up my TV and mount on the wall. They were super efficient, answered all my questions and was very respectful. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very nice young man connected our TV, mounted it to the wall and helped set up channels we had never had before. He showed us how to navigate the remote. He was very efficient and respectful of our age ;) and cleaned the area when he finished installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here in designated time frame (even a little early which was great!) efficient work, asked for my input on placement, pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great mounting my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv pretty quickly. They were very nice and friendly. They also took into consideration on how high I wanted my tv to be. Overall, I received the best service with Geek Squad and will be using them for future needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The fit!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agentsmounted my TV and connected it to all my devices and they were very professional I would recommend it to anyone!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad, do it once and it is done correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. The technician was prompt, professional & came well equipped. When you figure in your time & quality of installation it’s well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

    I would recommend this to a friend