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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Things went incredibly well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an incredible job mounting my TV. I bought a wall mount that you are able to pull down so you can view the TV at eye level and raise it back up when done. They read the directions, took their time, and the TV looks great, perfectly centered above my fireplace. Couldn't be more pleased. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super respectful as I was working from home when they installed the TV mount. They did a great job and the TV looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Labor to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair of installers were here on time, installed the mount and TV quickly, and fficiently. They cleaned up the packaging supplies and left me happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hit a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, clean and very knowledgeable with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a very professional tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Mason were both very polite and conscientious while moving in to, out of and about our home. They wore booties, gloves and masks as they did their work. Oscar efficiently guided the installation with great professionalism, asking and answering questions as appropriate. When finished he not only demonstrated how to use the tv, tuner and Comcast remotes, but then asked me to execute various steps to show him that I understood and could use them when he left. He also provided clear information on the cable and adapter products that are needed to hook up our old vhs player. As they prepared to leave they removed all the large and small pieces of packaging, leaving almost no clean-up for me to do. Overall I was very pleased with the installation of both the tv and the wall mount, as well as the integration with our existing surround sound system and blue ray player. Big thanks to Oscar and Mason!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job with the installation. However, the store clerk inadvertently forgot to sign me up for TotalTech, which is REQUIRED for installations over a fireplace. Corrected by the Geek Squad installers at the time of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad activated new TV & mounted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job fulfilling our request they were very professional & helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his team mate was on time and took the time to make sure our tv was installed in right placement and engaged us in process and gave us instructions on how to work tv and they setup in less than 1 hour. I am very please with work and they definitely deserved a tip. Give them a chance !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, they were very friendly, took the time to explain everything. Cleaned up after themselves. Was very happy we had them install our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacaville represent! Very professional, very knowledgeable, and considerate to home owners. I think Chris was his name and he had someone else with him. Both were A+. Would recommend them to anyone. They mounted my 75 inch TV with ease and precision. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Audio system installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were fantastic. Blake Loeschen and Marcus were great. They made some on-site changes which improved my system. In addition, when they got to my house and unpacked all the items, a universal stand wasn't ordered. Blake called our local store and picked up the stand and installed it. They were very thorough and took as much time as I needed to get a proper orientation to my new system. After they left I had an additional question regarding an adjustment. Blake came over the next day and made the setting change. They both are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad were so helpful and have outstanding service, I cannot say enough great things. They took the time to set everything up and make sure it was mounted perfectly. They are an asset to your company and I greatly appreciate them and their hard work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful--mounted the tv, hooked up all the devices, and best of all...showed us how to operate everything. They were efficient and knowledgeable. Best of all, they were patient in explaining what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and TV Mount Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my TV super fast and explained everything to me. He was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two TVs set up and mounted, a new 65-inch and an existing 40-inch. The Geek Squad agent called a few days before to confirm the appointment. Two agents showed up with the new TV and mounted both of them exactly as we wanted them. They also set up the new TV and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here in designated time frame (even a little early which was great!) efficient work, asked for my input on placement, pleasant people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Technician and Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying having the new TV mounted. The Geek guys did a Fantastic job, they were friendly and helpful. They assisted with the setup of the bee TV and even programmed my Netflix. I would recommend to my family and friends the Geek squad and the Total protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in, made adjustments on the fly to accommodate my room construction, and made sure that I was able to comfortably use my new 75” tv before they left. Well worth the cost!

    I would recommend this to a friend