Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Steve and Joe installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and Joe from Best Buy are awesome. They came to my home several times and know what they’re doing I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad and solved my television perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job mounting my 65 inch television and connecting all my devices. Took the time to make sure everything was leveled and measured correctly and promptly cleaned up after himself. Excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timely installation. did a quick install. super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding delivery and installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install crew was great, they were very friendly, knew what they were doing, mounted the TV exactly where I wanted it. Very impressed with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed and setup my TV, Audio, and Wi-Fi system were really outstanding! I could not imagine it being done better. My only complaint is that in their enthusiasm to clean up all of the packaging debris they took the manuals that came with the equipment. I have been able to obtain most of the manuals online.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were great and very friendly. They did an amazing job considering that space was very small and inconvenient for the size of the TV. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician called when she was on her way and arrived within the appointment window. She was very professional. Explained what she was going to do. She installed my TV and showed me how it all worked, cleaned up and left. Offered to dispose of my old TV but I declined her offer.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Such a great team!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so great. So nice and professional. Got right to work, let us know about any potential issues and made sure to check with us on placement etc. had us take a look and make sure we were ok with everything once they were finished. Cleaned up after themselves and left everything as it was. Great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very kind and professional installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and professional installers. Mounted my 85 inch TV to the wall. Very quick and expertly mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Wall mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and explained everything and made everything understandable awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED 77”

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture and is a big improvement from my last Sony TV. Id recommend it to anyone thinking aboit upgrading to an OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a superb job. They went out of their way to do a super job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad installed LG 8K TV, Samsung Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Chris were great. They came in and looked at the existing system and mounts, along with 3 different ways to approach adding the sound bar. Once I chose they were careful, thorough in getting everything up and running. They went over the equipment and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great support from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV, removed the smaller TV I had purchased from them and then taught me the basics I needed to know to begin watching local news and streaming channels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad team members !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service was fantastic! The two Best Buy team members who installed the tv did a great job of mounting but also a great job explaining. I appreciated the time they spent with us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Very good mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mounting, very safe & professional workers

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting for 65’ - Totally worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was extremely profession, knowledgeable and friendly. He mounted my TV perfectly, tailored the wires neatly, and even paired my devices! This was by far the best experience I’ve ever had with a best buy agent/representative. Thanks, Rob!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Got the job done on time and problems. James does a great job. Very helpful and cleans up after himself. I have used him so years and ask for him every time. Would highly recommend using him for any stereo work you have. Always does a great job.

    I would recommend this to a friend