Customer Ratings & Reviews

The agent removed the existing tv and mount and replaced with new mount and 50" tv. He prompt and it didnt take long for the installation.

The Geek Squad team arrived on time, listened to our needs carefully and installed the TV on wall perfectly. They also hid the cables in wall fo us.

I put a request to mount our TV weeks ahead of time. When the day came to finally mount our 85 inch TV, the company Best Buy worked with refused to mount it since they only had one worker, they said they’d call me back to reschedule and never did. So I called after day three of waiting and Best Buy says they can’t get anyone else out for another 2.5 weeks. The day finally arrived to mount our TV again. The same guy I had talked to about our previous shows up again ALONE! This was the same reason they rescheduled on us last time. We wait over an hour for someone to arrive to help him mount the TV. When they turn it on, a huge crack is revealed in the screen. When I ask them what happened, they shrug their shoulders and say there is nothing they can do. I’ve called Best Buy five separate times since the failed installation and get a different answer each time about my replacement TV. They now say it is out of stock and have no answer about when my new TV will arrive. So am I waiting weeks? Months? No TV.. just waiting for this company to get their act together? Horrible customer service. I do NOT recommend.

The Geek Squad agent mounted my 65 inch Sony OLED TV flawlessly. The agent asked me what I wanted and followed my wishes. The TV is mounted perfectly.

Buying and Instalation went so smoothly my installer was on time Efficient and as neat as a pin you would never know he was here except the final result which went far beyond my expectations

Installation was with professionally and faster installation

Love having purchased Best Buy Membership. The Geek Squad will alway be at your service for all of your needs with the product you purchase

Quick and easy very professional serivice that is recommended

Excellent service ,will use again. Serviceman knew what he was doing.

The two gentlemen who came to our how were knowledgeable in regard to where the T V should be placed. They worked efficiently and were done in under twenty minutes. We valued their hard work and professionalism.

Geek squad did an awesome job.mounting and setting up my equipment. Before and after pictures included.

The guys did an amazing job mounting the wall mount and went over specifics with us afterward. Took their time and answered all questions

Had a great experience with the Geek Squad installation team. They removed our old TV Mount and installed the new TV very quickly and professionally. They were respectful of our property and all around nice people. Thank you so much!

Very impressed with the Geek Squad. Professional, attention to details and instructions were great.

The Geek Squad, Segundo & Drey, were incredibly competent, professional and friendly. I highly recommend them.

Excellent service & friendly staff. Professional conversation on setup, height, and alignment.

The agents mounted my tv with expertise. But were unable to connect it to the network since my cable and internet were not set up yet by the cable company. They were very professional and knowledgeable about setting up the tv.

The guys who came out to mount the TV were very professional. Didn't take them that long to mount the TV. They were very patient to answer all my questions

Agents performed their tasks with skill and efficiency

Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .