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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 38,673 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Extremely professional crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremely professional and went right to work and got the job done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were on time, friendly, abide your safety protocols and explained the set-up thoroughly. I would ask for the same team for my next big purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 in Tcl and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ,will use again. Serviceman knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad: knowledgeable, fast and accurate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were two of the nicest and most patient and understanding guys. They knew everything about their jobs and made a swap out a very raft oricess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very well. Ben and Team were very helpful and made sure that Installation was a success despite a few roadblocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an installation for a church. The team was fantastic. They arrived on time and mounted the TV's exactly as I wanted--12 feet off the floor, mind you! The team even went above and beyond and helped me troubleshoot a cabling issue. I couldn't have been happier with their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Nice and quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Installed my 85 inch sony tv and sound surround quite easily, but wished they have left no wires between the tv and the sound bar visible. They put a plastic cover to hide it but wished that it be more clean and aesthetic if it was hidden also. But overall it was good, they even helped me with setting up my other sound bar in the loft which was not part of their job work order that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Jesus and Assistant Geek Squad Executiv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv very quickly. They showed me a couple different options where it could go before they made the decision which I greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eva-mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents performed their tasks with skill and efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Monting of my 77"oled tv by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents from geek squad mounted my 77" tv and routed wires in wall for a nice clean look ! They connected everthing to wifi ( including my sound bar ) and were done in 1 hr or less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television mounted in no time they were fast. They were friendly they were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount removal and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the existing tv and mount and replaced with new mount and 50" tv. He prompt and it didnt take long for the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Neat and speedy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, listened to our needs carefully and installed the TV on wall perfectly. They also hid the cables in wall fo us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed the tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and did an amazing job mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting this TV, asked me where I wanted it, showed me how I could adjust the mount. I had some trouble with the initially scheduled installers, so these guys stepped in and made it right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called ahead to let us know they were on the way. They friendly, professional, and efficient. They had the mounting bracket installed, and TV mounted with in the hour of arrival. Well worth the money spent to have it done, I'll use them again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came prepared with shoe covers and good manners which is sometimes packing these days. Mounted my TV securely and made sure I knew how to use the TV before leaving. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Impressive team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek Squad. Professional, attention to details and instructions were great.

    I would recommend this to a friend