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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time. Very carefully mounted TV with the frame , then showed me how to work it. Nice, mannerly guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super respectful as I was working from home when they installed the TV mount. They did a great job and the TV looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick TV installation and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! We used the previous mount (50 inch - but works well for a 65 inch TV) - quick installation - friendly and helpful agent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging the mount and the tv. They were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation and hook up of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the team that came out, mounted and hooked up our TV. They were very courteous, mindful and masked up. Worked together seamlessly and cleaned and hauled away everything upon finishing their installation! We would highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and professional. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV very quickly and guided us through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here in designated time frame (even a little early which was great!) efficient work, asked for my input on placement, pleasant people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, but friendly. Took care of everything, even moving tv down a flight of stairs to the basement! Highly recommend this service! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Sharir were outstanding and a real value to Best Buy products and service. Having their names will be sure to refer them to other Best Buy customers and for my future support needs. This is my first experience with the Geek Squad and regret not having used them in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed both my 65 and 55 inch TV's and the installs were done professional quick and clean. I had the same installer (Kevin & associates) for both TV's and he was very knowledgeable and accommodating. He took the time to explain all features and aspects of the TV. I would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffeesnob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfectly Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly smooth, and all people involved were very professional. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guest Room TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was tall and didn't need a ladder. He did a really nice job while he was here. The install was where I wanted it. He plugged everything in and set the TV with Xfinity Flex. He was quick, neat and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 who came did a great job installing our tv and the young man who stayed to program it not only did a great job but was very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service efficient and friendly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and mounted the tvs. They made sure the tvs were leveled to our request and continued to readjust based on lighting, fireplace wall and all other factors. The mounts looked sturdy and solid. They also took the time to show us how to adjust the mounts if we ever want to move them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad Best Buy around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set up my tv after attaching the bracket to the wall. They removed the old tv and set it up as well. After installation they ensured we knew how to operate all systems of television. They were extremely professional. I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did excellent job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv on the wall and did a wonderful job programming my tv

    I would recommend this to a friend