Customer Ratings & Reviews

The Geek Squad service was outstanding. The technicians removed and installed the tv wall mount in less than 20 minutes. GS was very professional and took all the trash. Awesome work!!!

I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

The Geek Squad were on time for my appointment, and went to work after consulting with me. They did everything I asked them to do, and suggested things I didn't thing of. They had a pleasent attitude, and connected everything to my satisfaction.

This was a contractor and he did a nice job of mounting the TV above the fireplace. He was very friendly and seemed quite knowledgeable about the requirements of getting this done.

Charles and Steve or Dick (sorry forgot his name for sure) mounted my TV, and put the old one in the new box. As a disabled person, I appreciate the extra efforts doing things that I'm not able to physically. I look forward to having my TV calibrated.

Very quick installation and easy installation process. Best buy sent over to gentleman to deliver and install my new 75" Sony X95K. The guys showed up on time. Installed the tv within 20 minutes cleaned up their mess and left.

Geek squad is very helpful and has helped us from everything from installation to advice or what to buy.

Knowledgable and efficient. Pleasant and informative.

These people are pros they had the job done within an our for a 75 inch TV... They cleaned up the little bit of mess they made and we're out of here thank you geek squad.

Both two guys were very nice when working in our house as well as phone calls before coming. They removed the old TV/mount and installed the new TV/mount quickly. Then, they demonstrated and walked us though how to use remote/functions very easily. It was worth to have this professional service. Thanks so much again!!

I've had 2 tvs installed by BB and in both cases they did a great job including hiding the wires in the wall so they are invisible as well as ensuring that the TVs are at a good height.

The Geek Squad kept me informed of when he would be here. Was pleasant and careful with my furniture. He swiftly & expertly connected all my devices, made sure they all worked properly and made sure I understood everything.

Chico was professional, knowledgeable and on time. He was very helpful and you can just see how experienced he is at his job, he worked neatly and was very clean. I would recommend him to anyone.

Geek Squad guys were amazing. Friendly, helpful from beginning to end. After they installed all items they explained and demonstrated how to use everything. Thanks geek guys.

The Geek Squad, Thomas and Dan, were great! They were knowledgeable and efficient.

I want to make this clear. The installation crew was great. The scheduling for the install was a nightmare. The night before installation we were given a time window of 2:00 to 4:00 pm. The morning of installation we were able to track the TV and the crew. ETA was 2:15. At 9:20am we received a text that our crew would be here at 9:50am. This was now a big problem for our morning schedule. The crew knocked at the door at 9:50am. They were embarrassed that they were there once they saw my information. Very stressful.

The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

HIGHLY RECOMMEND, The Geek Squad associate who came out to mount my TV was extremely nice and helpful. It wasn't discomfort having him inside my home during the pandemic has he was sure to be wearing all PPE necessary. Service was great and I am very pleased with my mounted TV. Thank you Geek Squad!

Very professional and cared about me as a customer. There was an issue that was out of their control and they handled it quickly and professionally.

The agents mounted my tv’s with ease. They were on time and 30 minutes during the visit they already had one tv mounted! And they cleaned up behind themselves !!