Customer Ratings & Reviews

The Geek Squad did a great job installing the new TV. There were some issues from the new T-mobile set up which were taken care of by the Squad. I highly recommend the Best Buy staff.

The agents did a fantastic job! Very professional and nice...took the time to put on boot covers and cleaned every thing up when finished!! I do not think we could have been more impressed!! You have much to be proud of - they were Perfect!

The Geek Squad team that came out did a very nice job mounting our 85 in tv. They were pleasant and professional. The main technician was Matt. I’m sorry but I did not get the assistance’s name. They got everything paired up which was great too! We did seem to have an issue regarding our remote and programming within a couple days after they left (could have been somewhat related to our lack of tech knowledge on exactly how it all worked and paired together- not really sure what was causing the issue) but it was really helpful and wonderful that Matt had left us a form with his information on it (name/phone number) so we could easily get in touch with him if needed. We called him and he came back by the house later that day and resolved the problem. He walked us through things again and everything works great! All in all - everything went well and we are very happy with our new tv - it looks awesome mounted. Thanks guys!!

The agents mounted the tv and set up everything.They are doing a great job.

I highly recommend the service, they were careful and mindful of our space and the installation went great. Side note: We had the total tech membership so we didn't pay anything extra.

The agents were professional and courteous. They took the time to explain each step of the install and asked my input prior to making any decisions.

Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

Great service, very detailed installer. Took his time and made sure we were satisfied

Professional service and takes the stress and risk out of installing the tv. My installers arrived on time and did a great job!

Very professional and cared about me as a customer. There was an issue that was out of their control and they handled it quickly and professionally.

We had 2 of your guys stop in, one was an installer, he was very polite, quick and done. The other person was Chris, he went above/beyond his responsibilities, and we really appreciated both employees during this installation. Love the TV!

Installation team was very helpful and offered information on how to use our existing tv mount. They also helped us navigate thru the basic items on the TV.

The agent mounted my tv and connected it to my Xfinity box quickly and efficiently!! Highly recommend!!

The guys from GeekSquad were amazing. They were punctual and knowledgeable and got me all set up in no time. Will definitely be using them in the future.

Geek Squad members were extremely polite, professional and eager to please. Mounted TV on the wall and made sure it level and that the TV was operating correctly. Our installers were fantastic. The showed us how to operate our TV and cleaned up before they left. I highly recommend them.

The Geek Squad does great work. Don't waste the effort to try to install large screen televisions and wall mounts yourself. If you sign up for Total Tech, you get the installation, plus an extra year warranty on the television.

The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

The 2 geek squad people that came over to install our tv were wonderful. They were friendly and got their work done fast. We are very pleased with the Geek Squad - they are great!

Steve and Joe from Best Buy are awesome. They came to my home several times and know what they’re doing I highly recommend them.