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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional Insaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was friendly and professional. While I previously had my TV mounted on the wall he did need to make some adjustments as the new TV was a little larger.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to install a new Samsung TV with ceiling mount. They did a fantastic job. They also got the system all hooked into the cable system so when our guests used the TV for the 1st time, no problems !!! Where they had to drill for the mount, they made sure that the area was cleaned & spotless. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation and delivery was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of installation. He was quick and efficient completing the installation process. He set everything up, tested everything and showed me how to use it. He answered all of my questions. I am very pleased with the delivery and installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional workmanship by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was awesome- guided us through the process and performed all the required work efficiently and perfectly. He was very courteous, informative and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED 77”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture and is a big improvement from my last Sony TV. Id recommend it to anyone thinking aboit upgrading to an OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV set up and install was superb! The technicians were extremely competent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One time. Job done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went fine it was probably a job someone else could do but I could not do. I wanted it done right. I did not like the fact that the scheduling was very far out but that was out of my control. The service person showed up on time did the job cleaned up no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are pros at mounting tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents. Professionals to say the least! Came in my home with masks and it was appreciated and were quick and efficient with mounting my tv on the wall. I would highly recommend Best Buy and there geek squad to anyone. Thanks again for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install Techs know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of our TV on the wall above our fireplace. These guys do it for a living and explained step by step what they were doing and why, including why it could not be any closer to the fireplace. Installation looks first class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry it took so long to get to this service; we have forgotten the names of the two outstanding men that were sent to assist us in setting up our new TV set. Knowledgeable, friendly, and prompt in their service . . . we could not have asked for better service. P & P

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does it again !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team members Mark and Nolan - FANTASTIC ! Did an excellent job from start to finish. Flawless! Professional! Personable! Explained each step prior to starting. Reconfirmed step(s) as we went! Clean-up was perfect! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55” Sony XBR smart TV was in my price range and has a great picture. I own two other Sony XBRs purchased at Best Buy. Geek squad individual did an excellent job of installing the tv on the wall.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a professional job. I commented about the price, and was advised since I was a member I should have gotten a better price. Saved 75$ after I went to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the mount and TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Pros. Oleg and his partner came in and out in less than 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation and placement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and had all the equipment needed to do the installation. Wires and cords were hidden in the wall. Would highly recommend this worry-free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support By the Geek Squad Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team did an awesome job installing my Sony Tv. They were efficient, did a high quality install and clean ed up all the residue neatly. The team also had a great and friendly demeanor. Would be happy to work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean and perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing team - they were very professional and experienced- especially Alejandro - he was quick at understanding the requirement and installed TV to perfection - I was very happy to have them to install (wall mount my television) - Great work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job! He was courteous, friendly and efficient. He mounted the tv and set everything up for me. Helped me load and login to all the apps and made sure everything worked properly.

    I would recommend this to a friend