Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great jog

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was great and did it in a timely manner. Was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and painless installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted well and in a timely manner. Only complaint was when I checked back after the tech left there was sheetrock dust on the floor where the tech had drilled the mounting holes. On tv's I had previously mounted by geek squad the technicians vacuumed up their mess when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend Chris

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is VERY efficient, highly qualified and a speaks to you - not at you. He was thorough when explaining the many features on the new TV; reprogrammed all of our remotes; and checked out each piece of our equipment to make sure it was compatible and working with the new TV. He also arrived on time and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and perfectly mounted my new TV and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and sound bar. Explained everything. Very careful of floors during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love my Best Buy Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount and Install Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken, never had a wall mount before, this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Does not get any simpler!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was easy to set up. They were a little late showing up but were super fast when they got here. The agents brought the TV and wall mounts I had purchased, installed them quickly and neatly. They also made sure that they worked with my older sound system. Very knowledgeable, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new LG tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Round of applause!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents excellent job Aligning my TV perfectly on the wall They went above and beyond on this job Thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put up the wall mount, Installed the TV and set the tv perfectly for me. They were knowledgeable, courteous and efficient. Glad I had them do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting: 5 Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to figure out how to mounted my TV. It was a bit tricky but they were able place the TV perfectly in the upper middle of the wall and connected it to all my devices. Will definitely be using them again when I get a couple more TVs for the house!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 televisions from Best Buy (all Samsungs; varying sizes) and paid for their installations. The installations were done effectively and quickly. I had all 3 t.v.s installed on walls. The technician was professional and friendly. Great job and great t.v.s.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek sqaud agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv mounting perfectly. Very knowlegeble, answered all our questions and professional. This is the only way to go. It would have taken us hours to put this mount up with much anticipated screaming and hollering. He did it in under an hour. I felt very relieved and happy. Definitely made my day!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Sony TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did a great job mounting my new Sony TV to the wall and setting up all the features I use. They showed me how to use certain features too. Both men were very helpful, quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Not Disappoint!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

    I would recommend this to a friend