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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Did Not Disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLER - PROBLEMS WITH PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed the one mounting bracket was friendly, efficient, and knowledgeable. I have no issues with the tech. However, we purchased two mounting brackets. The one that allowed the tv to be angled could not be used because it requires two attachments to the wall and our studs were located in such a way the tv would not be centered over the furniture piece. People who purchase this type of bracket should be aware of this requirement/situation. Again, the tech was SUPER, the produce is being returned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV professionally, quickly and they were polite and cleaned up after they finished the job. I will hire them again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my big screen quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came into my house and were very professional. They verified what was to be done and they did so quickly and quietly! They connected all my devices and showed me how everything worked from just one remote control! Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best guys on the job for my Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have asked for better service than I got. The guys that were sent to my house were professional. They explained everything well. I am very happy with my installation. Excellent job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad 77 inch OLED Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me the day before and 45 minutes before coming. He put covers on his shoes to ensure my floors stayed clean, got my input in where to place the TV, and was super friendly. He did an excellent job overall!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up the tv well. He also took down the old one and we had to pay a little extra for taking down some extra parts of the mount on the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I am a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we hired the company to install the TV. We were afraid if we tried to di it ourselves something woukd have gone wrong. The installers were very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very courteous and did a great job. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install = my new easy button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful with questions that I had. They programmed my remote so I’m only using one remote. I learn something each time when the Geek Squad comes to my house to set up any equipment that I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting the new TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job in mounting the new TV and very professional in the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an excellent job went above and beyond to help me set up my new TV.

    I would recommend this to a friend