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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pure Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting the new TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job in mounting the new TV and very professional in the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an excellent job went above and beyond to help me set up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from the two techs that came out to mount my tv was excellent! Great communication plus they were extremely efficient & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job with quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Considering all the moving parts in the process, w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Good sound. Used to always use Samsung, but this is definitely an upgrade. Geeks knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install the TV were extremely courteous, professional and knowledgeable. It was a pleasure to have them here

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and since I had a second tv I decided to mount added on to my order same day which provided a lot of time saved having to schedule a second install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation + mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. Tv looks awesome after it was mounted. The only issue was they couldn’t hide my HDMI wires due to lack of equipment that an electrician would have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Geek Squad did an efficient job of installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Preference for direct Geek Squad Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians installed my TVs, programmed and personalized stations with operational demonstrations to the satisfaction of the customer. They offered to pick up all the empty TV boxes left by the sublet Geek Squad contractor, at the initial TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Helpful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed it were lrofessional and vwry knowledgeable. Suggested a different wall mount from what i had purchaswd and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my tv did a great job. Made it look so easy! I’m so glad I had them do it. Very professional and friendly. Programmed the tv and channel changer and showed us how to use them. Then explained how to program them if for some reason we had too. They did a great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had a wall mounted tv before but now that we have one, we won't go back to having one on a tv stand. The Geek Squad who installed the tv really knew their craft and did a very professional job mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were top notch. Got the job in 20 minutes that includes installing to TV bracket on the wall and installing the TV. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad dudes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous. Since we hung more than one TV they tag teamed to get everything done in a short time frome. I appreciated all of their help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad installers who came were very nice and professional. They did the install quickly and efficiently. Tv looks great on my wall and Im very happy. Always go with geek squad install, NEVER 3rd party.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Total Tech Support Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy from Geek Squad were fantastic. They were courteous, professional and very knowledgeable. They provided all the information we needed and quickly followed up when we had more questions. We couldn’t be more pleased with this Total Tech Support service.

    I would recommend this to a friend