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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick no mess courteous they new how to do install and return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Installation Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived earlier than expected. Completed installation and set up quickly and professionally. Explained basics of operation, and took all packing materials with them (giving me the option of keeping them if I wanted).

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, knowledgeable, and friendly. Knew exactly what to do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting a 75" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly and efficiently. The Squad knew exactly how to do it. They worked as a team and move products in and out of the house. They answered any questions we had. They showed us how to use the remote. We will always refer to the team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad dudes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous. Since we hung more than one TV they tag teamed to get everything done in a short time frome. I appreciated all of their help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and had all the equipment needed to do the installation. Wires and cords were hidden in the wall. Would highly recommend this worry-free installation.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a professional job. I commented about the price, and was advised since I was a member I should have gotten a better price. Saved 75$ after I went to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awsome. Professional quick. In and out. They know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad carefully installed my new 60 inch TV on my wall and it looks great the serviceman was patient in setting it up for me to begin using it fairly comfortably right away. There is no way I could have hung it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation was THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent from Geek Squad did an EXCELLENT job mounting my Samsung Frame TV. He was on time, paid attention to every detail and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Jose and his crew for installing a TV and mount then returned a second time because we decided to exchange the original TV. We were lucky enough to have Jose return for the second exchange/install. He was very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, fast and professional installation, they cleaned up after themselves and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and they mounted my tv perfectly. They verified the spot I wanted and cleaned up any dust left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp fast efficient courteous and very clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and efficient. Took time to answer all my questions and made sure I understood everything about my new tv before they left. The were very clean and made sure not to make a mess and cleaned everything up before they left. Could not have asked for a better experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guest Room TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was tall and didn't need a ladder. He did a really nice job while he was here. The install was where I wanted it. He plugged everything in and set the TV with Xfinity Flex. He was quick, neat and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek sq hkup Denon receivr surrsound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very knowledgeable and also very helpful. They did an excellent job of installing and setting up both of our new big TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Difficult TV Mount Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came over on time and installed the tv mounting brackets, tv, and connected it all up to use with my playstation, wireless internet etc....all to use from just one remote. they also installed the stereo system that i bought from them as well at the same time. it has been great.

    I would recommend this to a friend