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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Will use them again for future purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from GeekSquad were amazing. They were punctual and knowledgeable and got me all set up in no time. Will definitely be using them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and efficient with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad t.v. And wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember the names of the two guys that came to my home and mounted my t.v. to the wall but they were great. They were fast, professional, polite hand showed me how to use my new t.v. they went above and beyond. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were great and worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and did a great job making sure everything was working correctly and that I unstood how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie mounted our TV on the wall. He was the BEST! Charlie was helpful, friendly and professional. We will always ask for Charlie!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad moved by TV from one wall to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful by showing me every step they took to add my TV to the wall. Assured me with each step as I was concerned about marks on my wall. After installation they walked me trough the steps so I would be able to work the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    easy to slide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our tv is wall mounted over a fire place and this mount is perfect and very reasonably priced. It is easy to maneuver as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and his team are very knowledgeable with their job! Very professional and helpful with suggestions to a tech illiterate like me. I enjoyed so much the TV and sound bar they installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done! Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a phenomenal job installing the tv mount over my fireplace in the living room. Very professional work and the majority of the wiring was within the walls, little wiring showing at all. TV was connected, adjusted and we were very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to mount my tv on both occasions were superb. Unfortunately for them they had to deal with a very dissatisfied customer. After waiting 3 weeks for my tv and having gone to the store to make sure my act info was correct the tv was still shipped to my old address 1000 miles away. After waiting another week for the tv the guys came in and installed it to only find out the tv had an 86" long crack across the entire top. They knew how upset I was, especially after the last hiccup. They worked to get me a replacement. The 2nd group of guys came in and hooked up the 3rd attempt of the tv and did everything to make sure it was set up and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv ,perfectly level

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was very helpful and offered information on how to use our existing tv mount. They also helped us navigate thru the basic items on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installers. Took care of everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks to Nathan and Truman from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I was very comfortable with Nathan and his trainee Truman being in my home. Nathan made sure everything was hooked up to one remote. He explained how to use it with the Roku. He had patience with me understanding how new technology works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were clean in the installation and took their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRAME TV INSTALL WENT PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, positioned TV perfectly and it looks great. Professional staff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was awesome. Set up our tv and guided us through the steps we needed to operate the programming. Gave us some good pointers as well. He was patient with questions and worked quickly and proficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my 75 inch TV's Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my two 75 inch TV's with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and professional agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.

    I would recommend this to a friend