Customer Ratings & Reviews

The technician did an excellent job. He was knowledgeable, friendly, provided useful information and user tips. We will definitely call on Best Buy for future electronic installation requirements.

They were unable to mount the first visit due to structural issues and the mount I purchased. They did recommend one. But they didn't have it on the truck (thankfully, cause itcwas 350.00). I purchased a different type and rescheduled my install. Everything went pretty smooth.

Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

Delivery and set up on my 80 inch tv was spectacular! Arrived early, perfect removal of old tv and set up of the new ones. Recentered the mount and everything. Awesome experience! Thank you

As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

They helped install and put the TV with no problem. They did have charges for miving the old Tv to the other room. But other than that it was great.

Best Buy sent an outside contractor to install my 65" Samsung tv. The guys put tv over my fireplace using my old mount, connected to home theater system, and programmed my universal remote all in about an hour. Very pleasant fellows and instructed me completely in use! Very satisfied.

On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

Very happy that the agents installed my 65 inch tv instead of me doing it. John had it up in no time, cleaned up and showed us how everything worked before he left. He took his time and answered all our questions and made sure we understood before he left.

It was perfect. Geek squad did a great job. Television looks great

Absolutely the best experience I ever had with a big organization. The customer service through installation was seamless and a delight. I was well informed, the installer was courteous and knowledgeable, and went out of his way for me. Couldn't be more pleased....

These agents mounted and set up my TV. Everything is working great and I enjoy it very much.

The agents were able to arrive early, and they called ahead to see if that was OK. They did a fantastic job mounting the TV and they also did a great job on the clean up. You could not tell that any work was done in the room.

The agent was very professional. He gave his opinion on how to best install and then asked what I wanted and we discussed the differences and very professionally explained the pros and cons. I would definitely use that technician for any of my installation projects in the future.

Very kind and professional installers. Mounted my 85 inch TV to the wall. Very quick and expertly mounted.

The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.

Ryan and Justin were GREAT. Installed new mount to hold our new TV, showed us how to operate TV remote. They were friendly, curtious and answered all our questions. Wonderfully patient with 2 senior citizens.

The installer did a great job of hanging our bracket for the TV and also installing to the Wi-Fi. He arrived on time was very professional. He answered our questions and was truly interested in getting a job done right. Congratulations to him and he made us very happy with our new TV on the wall.

Agent from Geek Squad did an EXCELLENT job mounting my Samsung Frame TV. He was on time, paid attention to every detail and I couldn't be happier.