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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Overall great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this service to have my tv mounted. I requested Zach because of the awesome work that he had done on 2 previous occasions, this time was no different, there were 2 other guys present forgot their names but they were awesome as well. Install went great no issues, arrived on time would definitely have those guys back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician where thorough and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with setup. great job and quickly done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A First Class Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad For The Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ultra professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from the two techs that came out to mount my tv was excellent! Great communication plus they were extremely efficient & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount easy to use really like a wall mounted TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Not Getting Any Younger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem mounting an older 52 inch Samsung with a little help...but the new 65 inch and several added years convinced me to purchase the TV mounting service. The Geek Squad arrived on time with the new TV and quickly placed it on the wall using the existing wall mount. They connected the input cables and the satellite box, and confirmed the TV operated correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad experience for TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was an absolute pleasure. He was extremely efficient and knowledgeable. He even took a couple of extra minutes to answer a few questions I had. I am ecstatic with the high quality of work he and his co-worked performed. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were efficient. They came and set tv up and was gone after spending time making sure I knew how to manage this tv. They connected my home theatre and even dvd player. Really worth it using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks (2) were knowledgeable, courteous, & most importantly, did exactly what we wanted in a minimal amount of time. In essence, a pleasurable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent set up and take away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great team of Roy and Christine. They explained everything to us and, when there was an issue due to the salesperson not quite explaining the pros and cons of some of the items, they made changes to be sure that we were happy with the final product. Thanks Roy and Christine!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an great job. They took the old TV down and carted it away. Installed the new one and set it up. Shared several hints on using the remote and the TV. Awesome job !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, they used my own mount that I purchased from Amazon. They installed it quickly, perfectly level and managed to not wake the 3 sleeping children that were on the house (one room over!). Awesome gentlemen, can’t recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was scheduled easily, and notifications were timely and accurate. Geek Squad were knowledgeable , polite and worked quickly and efficiently. They talked us through setup. So happy we decided to have installation of our 75” tv instead of struggling ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV professionally, quickly and they were polite and cleaned up after they finished the job. I will hire them again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set up my tv and soundbar in a timely and efficient manner

    I would recommend this to a friend