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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication for on time arrival. Great quick, clean and detailed installation!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and hung and set up the TV, programmed the remote, applied all the settings on the TV for best performance and took the old TV away. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were early and very professional. Their friendly demeanor and thoroughness made this a very pleasurable and through experience. I definitely would recommend this service to anyone mounting a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service was the best purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were very professional and informative. They did a great job no mess and were protected with booties and mask for Covid. They went thru the instal and all the equipment they installed explaining it to my wife and myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and explained everything and made everything understandable awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a thorough job of connecting 2 tv's, setting up remotes and making sure everything was working properly. Also, rearranged the wires so the surge protector wasn't hanging off the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two Best Buy installers they came to install my television. I was very impressed at the ease in which they were able to do it. At first I was going to do it myself but my wife talked me into having it done. I am glad that I did because I could see where I would’ve run into some issues that I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel who came home to fix the TV and the Sound System were the best. They were so friendly, patient, and even provided suggestions/recommendations on TV positioning, sound system location, etc. The work they did was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was friendly, pleasant and explained exactly what he was doing, He suggested we replace our power strip with a surge protector. which we agreed was a good idea. The bracket was mounted, TV set up, and the sound bar linked with no problem at all. He showed us how to operate new TV and sound bar. Very good job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad with Dan and Jawan rocked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jawan were awesome. You can tell Dan has been doing this for years. He got me set-up with internet also and made is super easy. He and Jawan made mounting it look easy. WELL DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and went to work and literally in minutes completed the installation of the wall mount and 65 inch TV, They programed the TV picked up all trash and answered all my questions. All this in about 1/2 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mounting services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very professional and helpful he was able to assemble the wall mount in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my television perfectly, connected it to all of my devices, and cleanly hid the wires behind the TV. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and very knowledgeable about hooking up my TV and receiver, along with my old blueray player and my U-Verse box. When everything was installed and up and running, he thoroughly went through step by step how to operate my new TV and all the other components.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the technicians who had the TV set up quickly and it looks great. They took extra time to be sure everything met my satisfaction. Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast, friendly, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast, perfect unboxing, mounting, and cleanup. Really impressed by the installers (in Denver). Helped me pick a height/position, installed, and cleaned up in maybe 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was thorough, friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Medford, OR, in store geek squad installed two smart tvs, (one inside wall wiring), sound bar, blue ray dvd player in our home and instructed us on how to use them. They were all awesome and professional. Go Medford Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They are great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very profesional. The guys that came out were very knowledgeable and fast to set up all my devices. I’ve used them before and will continue to use them. They set up 5 TVs this last time in about an hour and a half. They set up my directv and also any game systems I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and kept areas clean. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional and precise. I'm a perfectionist so was my Geek Squad servicer. I'm glad i added this service and didnot phone a friend. It's not an easy job.

    I would recommend this to a friend