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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to my house to install my TV mount were great they treated me like they knew me from day one not just a customer. They were very quick to install and walked me thru the process from the start to the end and the took the trash when they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Experience & Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who delivered and wall-mounted my LG CX 77" were absolutely phenomenal! They both were extremely knowledgeable and made the process look extremely easy. I would definitely recommend this service to anyone else looking to buy a TV at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good and worth the money. No way could i have done this myself. Seemless....these guys know what they Re doing and were efficient and helpful!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joe was like having a family friend do the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was Fantastic! It was like having a family friend do the work. Very respectful of our time, walls and other furniture. Work was impeccable and fast. Very happy with installation and would recommend him to anyone! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad reinstalled my wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, arrived on time, did the install in a very skillful manner, consulted with me as to the proper placement and completed the job in a timely basis. They took all proper precautions and maintained social distance and were very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Absolutely great techs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture Easy operation. Connection easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech/GeekSquad Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" and Below TV Connect & Mount service provided by our TotalTech membership was a valuable add-on to our TV installation process. We upgraded our GeekSquad service to TotalTech in July and have enjoyed the benefits. A recent TotalTech repair and several calls for help have received quick, professional, friendly service. Now our TV installation went totally according to plan and I am sure that our agent provided additional services not specifically provided under the plans. He provided us with explanations of our options and showed us different possibilities. He listened to our questions and provided responses at a level that we (technologically challenged) could clearly understand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation Team were professional. On time and did a great job! Thank you for the customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get geek squad with my membership. They came in, mounted my tv and helped relocate my other tvs. They were so knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fun to Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fun to watch. They were so knowledgeable and efficient. I oftened wondered how they got their expertise!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    JimE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed, Sony 77" they were on time, quickly mounted the new TV over the fireplace. Cleaned up all the box trash. They were great, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. It was a quick install of my tv on my wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and went right to work installing. Hooked up existing surround sound, DVD player and programed remotes to operate. Took the time to explain the use of and asked if any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job. They came with the TV, moved it upstairs, and installed it quickly. They also offered to move the previous tv and box it came with. They were very professional and polite. Would recommend especially for larger tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.

    I would recommend this to a friend