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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my daughters tv for her birthday. She absolutely loves it. I opted to have the wires ran in the wall and it was so worth it. The crew was very nice, courteous, and prompt. They went through everything with me and insured I was satisfied before leaving. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a nice job mounting the new flat screen tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. Very precise work installing a Samsung Frame - after many measurements they hung it perfectly and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was amazing, worth ever $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team showed up exactly on time. They worked so smoothly together - making the time most efficient. They asked my input on height, tilt, programming - and in an hour did what I know I could never do. They hauled away all debris and left a TV working exactly as I wanted. You won't be sorry you used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision we made when buying multiple components. Geek squad called to let us know when they would arrive and they were right on time. They spent hours setting up the equipment we purchased and even recommended and set up the Sonos system to act as surround sound. Awesome service at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up on my 80 inch tv was spectacular! Arrived early, perfect removal of old tv and set up of the new ones. Recentered the mount and everything. Awesome experience! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They followed my husbands directions exactly. They were efficient, quick, and cleaned up after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would definitiely use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional Arrived on time, examined the space, told us our options and quickly installed the unit as requested

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad wall mount a new 65" LG with a Sonos Beam sound bar. They did a great job and were very efficient. I had a follow up question the next day with one of the squad members. He walked me through the solution and all was working in a few minutes. The Geek Squad is worth the the money for the services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mr Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and professional. Was helpful in explaining how to use the new tv and provided information abot stremng

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality TV for the price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. Very clear picture, well lite to if your room has a lot of windows as mine does.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get geek squad with my membership. They came in, mounted my tv and helped relocate my other tvs. They were so knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad Best Buy around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set up my tv after attaching the bracket to the wall. They removed the old tv and set it up as well. After installation they ensured we knew how to operate all systems of television. They were extremely professional. I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation and placement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install Techs know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of our TV on the wall above our fireplace. These guys do it for a living and explained step by step what they were doing and why, including why it could not be any closer to the fireplace. Installation looks first class

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job. He was knowledgeable, friendly, provided useful information and user tips. We will definitely call on Best Buy for future electronic installation requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went the extra mile to get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did exactly as requested - mounted my new 85” TV. They did the job even though the previous agents ordered the incorrect mount - they had to locate the correct mount and pick it up at another location. Overall it went great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

    I would recommend this to a friend