Customer Ratings & Reviews

Terrific guys wore shoe covers. Cleaned up when finished. Showed us how to use the big screen. Connected it to all our apps. Helped with all the various settings. Mounted the screen and soundbar and ran the cables in the wall so they are hidden from view. AND VACCUMED!

These guys were great!! They figured out some minor issues coming from the way my wall was built. With an added shelf, every thing looked and works great!!

Paul and the other gentleman arrived on time and added services that I hadn’t thought of but needed. Both were friendly, quick and most of all neat! I loved their attitude and attention to details! Thanks guys!

Mike single handedly installed my mount for my TV. He amazed me. Thanks so much.

The agents mounted my tv & connected my blueray & made sure I knew how to operate controls & move tv mount properly. They did all that quickly & efficiently & were very helpful with everything.

The guys from geek squad that mounted my 86” tv did an amazing job!

Geek squad not only mounted both of the new TVs, they connected our sound bar, helped connect them to WiFi and out cable Boxes. They were very understanding of what we wanted with the tv mounting.. we had them mount our two 50” TVs next too each other just above our 75” tv. It was very important that the spacing was right due to the from door and The other tv. The gentleman who came were friendly, professional and very knowledgeable on everything from the mounting to WiFi signal. We have 5 TVs (3 going at all Times ) and they helped reconnect the TVs to their individual cable boxes and remotes. They also delivered the TVs when they arrived to install. Having the tech support saved us money and stress. They gave us a 2 hour window when we bought our TVs then they called to give us a 30 minute window for arrival. The communication and service was 10/10.

The agents that came to mount my tv’s were super friendly, considerate, and cool. They made sure they asked where we wanted the tv mounted and made sure my husband liked the positioning.

I had the techs install a mantlle mount above my fireplace and they did a great job. They were very respectful and the communication was excellent.

The team that came to mount the tv was exceptional and professional. They got straight to business and helped out a lot with wiring everything to look neat. They were knowledgeable in every aspect and provided a pleasant experience that can usually be awkard having a stranger in your home. Advice on replacing outdated soundbar couldn't have been a better suggestion.

Agents performed their tasks with skill and efficiency

I love the service that the chain provided. They came and got the job done and a timely fashion it was very professional

The agents were great and did an amazing job mounting the tv.

I put a request to mount our TV weeks ahead of time. When the day came to finally mount our 85 inch TV, the company Best Buy worked with refused to mount it since they only had one worker, they said they’d call me back to reschedule and never did. So I called after day three of waiting and Best Buy says they can’t get anyone else out for another 2.5 weeks. The day finally arrived to mount our TV again. The same guy I had talked to about our previous shows up again ALONE! This was the same reason they rescheduled on us last time. We wait over an hour for someone to arrive to help him mount the TV. When they turn it on, a huge crack is revealed in the screen. When I ask them what happened, they shrug their shoulders and say there is nothing they can do. I’ve called Best Buy five separate times since the failed installation and get a different answer each time about my replacement TV. They now say it is out of stock and have no answer about when my new TV will arrive. So am I waiting weeks? Months? No TV.. just waiting for this company to get their act together? Horrible customer service. I do NOT recommend.

The agents were great setting up my new t.v. they cleaned up every little thing, made sure the cords were neatly tied up and made sure everything was working properly. They really knew what they were doing. Very satisfied.

The two gentleman did a fanstastic job in mounting the television. Professionalism at its finest. Nothing short of perfection. They cleaned up after themselves and everything was presentable.

The agents went above and beyond !!! Thanks again for the professionalism and great customer service ! They also came just in time

Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .

The Geek Squad agents came out to my house, were very experienced in installations of wall mounts for this and even dropping the plug into the wall so you dont see the cord hanging down. Looks great and well worth the money!

Agent was thorough, very professional, highly competent in his craft. He was friendly, patient and made sure I understood everything he explained.