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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Aaron and Eli were very friendly and helpful. They connected everything for me, but somehow forgot to set up the sound bar. It was okay though. i contacted Aaron and he walked me through it. Great guys, great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys were awesome and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived earlier and cleaned up after themselves. They also helped me in ordering screws for another TV which will make life easier for me in the future. Highly recommend. Thanks Agent Dylan

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were knowledgeable, & cleaned up any mess from drilling. There is some feedback I would suggest, & that's to give a shorter appointment window, so customers can still do things throughout the day. 8-9 hr window is too long. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekie geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and awesome, thank you for having a good attitude and working with me on the install at the last minute. Hope yall enjoy those 3Ds, gents.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they actually came and brought the right tv the installation went wonderful. The guy that came out was very knowledgeable and put it up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I’m a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I already did this. The guys were great! Very knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would definitiely use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional Arrived on time, examined the space, told us our options and quickly installed the unit as requested

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So satisfied with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent mounting my TV into the wall. They were extremely helpful and explained everything to me as they mounted the TV. They were very friendly in explaining to me how to operate the TV and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installation .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and efficient. They did a great job and educated me about how the television worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local store sent the GEEKS to install the TV's. I was very hoppy with their work. All four TV's were connected and everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seth did a great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to check that things were going to work out for the time that had been scheduled. Was very knowledgeable about the mounting we had picked out. Assured me that it was very strong, a good choice and would keep the set safe, along with it being mobile enough for ease in adjustments for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent quality for a TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did incredible job installing this TV mount. Extremely easy and lots of full range of motion to move the television into the optimal viewing position. I have this located over a fireplace and it gives me full extension and clean cord management.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, fast and professional installation, they cleaned up after themselves and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when they said they would and quickly installed and set up our TV. They cleaned up all the debris from the packaging as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 young guys mounted my TV quickly and made sure my FireStick was hooked up and working. They were very professional. Gave me an overview of features. Cleaned up all packing materials and vacuumed while drilling to limit the mess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both were very professional! They showed up on time and did your job, which I truly appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for sending someone that got the job done and pleasant manner. Never had smart tv or WiFi before and your agent walked me through remote.

    I would recommend this to a friend