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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They got it done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and running in less than half an hour. Great job , no mess left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great way to have your tv set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how easy this was. They brought the TV and mounted it. I wanted it in the corner cause that was the best angle for the room, and I already bought a corner mount from Amazon. They had no issues and talked me through the process and asked a lot of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Installation Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were the very best! They did a very careful and thorough installation of our wall-mounted TV and synchronized all equipment that needed to be

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new mount and new TV. They worked well together and got the job done in a very reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Courteous Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived within the time frame & were pleasant, efficient and quick to answer any questions. Very pleased with their work and Alex made sure I was informed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil & Tim mounted 2 tvs and they were awesome! They programmed all our devices and even covered the wires with the cords covers my husband was preparing to do(thank God). They were very friendly and knew exactly what they were doing, very quick & clean. Awesome Awesome work!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and mounted my new LG 77-inch television they are the best, the installation charge is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A quality service and 100% recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians brought all their work implements, they did it quickly, with great precision and were very punctual. I recommend them, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cordial service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and they were super friendly. Not to mention they took very good care not to damage any walls or the floor. I love how they cleaned up after themselves after the install. Highly recommended their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with the Geek Squad techs all the time. It's a pleasure to do so. These guys were fast, focused and fun to work with as they quickly addressed the situation and set about locating, mounting and adjusting my 65" TV. It looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a superb job. They went out of their way to do a super job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting my 85 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys reached out to me about the time they will be coming to mount my tv and they came on time. They were so professional and did a very neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. Professional and beyond helpful in installing a new TV in my brother’s (has special needs) new home, and offered to mount his small TV in his bedroom. Above and beyond my expectations. They mad sure everything worked before leaving and were very friendly. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stan’s Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They took down my old TV & installed the new one in record time. They cleaned up & we’re out the door. Very pleasant guts!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek quad heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were amazing. They came twice because I did not have the correct equipment To install the TV. They were very knowledgeable, polite and helpful. They were able to use some of my existing equipment and my sound system. I hope to see them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called ahead to let me know that he was on his way. Very personable. Had a great sense of humor and not afraid to explain exactly what he was doing. The installation was completed with no issues. Clean up was done without asking. I would have him back for any job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were these guys technically proficient, they were very courteous. The entire process took no more than 15 minutes and the mount works perfectly. I would definitely use this service again, especially since they mounted a 65-inch TV. Didn't want to risk messing that up and I'm satisfied with their service.

    I would recommend this to a friend