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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great equipment, great price, and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent, then it quickly and it’s completely level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my mount and my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Does not get any simpler!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was easy to set up. They were a little late showing up but were super fast when they got here. The agents brought the TV and wall mounts I had purchased, installed them quickly and neatly. They also made sure that they worked with my older sound system. Very knowledgeable, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of ROKU 55 Pro Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional workmanship by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they actually came and brought the right tv the installation went wonderful. The guy that came out was very knowledgeable and put it up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new mount and new TV. They worked well together and got the job done in a very reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. They arrived a little early to our house. They were in and out in just over an hour. They cleaned up after the installation and the work done was perfect! Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the two techs. Couldn't be happier with their information regarding the system in general and the care they took during the installation. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job with quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of New TV was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and were within pickup window. There was some miscommunication as we were told they were able to hide the cables in the wall and they told us that they were not. Also, it would be nice to have show covers to not track dirt throughout the house, but installation went fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both technicians that were here were quick and polite and showed me everything that the TV does.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek sqaud agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv mounting perfectly. Very knowlegeble, answered all our questions and professional. This is the only way to go. It would have taken us hours to put this mount up with much anticipated screaming and hollering. He did it in under an hour. I felt very relieved and happy. Definitely made my day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A quality service and 100% recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians brought all their work implements, they did it quickly, with great precision and were very punctual. I recommend them, it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is VERY efficient, highly qualified and a speaks to you - not at you. He was thorough when explaining the many features on the new TV; reprogrammed all of our remotes; and checked out each piece of our equipment to make sure it was compatible and working with the new TV. He also arrived on time and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store to look at TV’s and the sales person was helpful but I had questions about how to integrate everything into my current home theater system. This is when they recommended Geek Squad. David from Torrance came to my home and checked out all my system and made recommendations. We’ve ordered the supplies and a geek squad team came out and did the set up. It was a great process with David checking in with me all throughout. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came as scheduled on time. Mounting and installation was made very promptly. All the carton packages and the other garbage was removed

    I would recommend this to a friend