Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came and put the tv on the tv stand did a phenomenal job he was very professional and worked fast he also made sure to keep the area nice and clean when he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation, candor, not upselling!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great—very helpful, kind about our dogs barking from their crates, and conscientious about being sure all connections were made and things were working. They also were willing to test and verify that our old swing out stand was fine for the new TV, and said we wouldn’t need the 4K cables with this model. Later I returned the extra stand and cable for an easy refund. This was all as the Geek squad in the store had prepared me for; I was very satisfied with the set up, the device, and the lower price once I returned the extra products that I didn’t end up needing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great job the guys did ! The tv wires were all hidden in a timely manner, making the tv that was hung earlier really look clean n free from those messy wires just hanging there. And making the room have a much cleaner look. Thanks guy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas and James were excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My tv in need of help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the technicians arrived at our house right on time. There were two of them. Perfect for my big tv. They worked safe and we felt safe. They had a great attitude. Before i knew it they were done. They did a great job. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kudos to Chris and Juan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to ensure that my TV was properly mounted, Chris and Juan were excellent and really provided excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed and connected my TV in a timely manner. They even connected it to my sound bar that I couldn’t connect to my previous TV that was only a year old. I was very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install Team - Very Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing my 65 inch TV over my fireplace. They had the expertise to get the job done perfectly and in a surprisingly short period of time. I could not be more pleased and would not hesitate to recommend Geek Squad installers to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They followed my husbands directions exactly. They were efficient, quick, and cleaned up after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and professiona

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and all devices. He made several recommendatuons on how to boost my wifi signal to that paortion of the house. Installation was quick and professional. And the discount for being a My Best Buy member made it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek Squad hung our TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job geek squad Ben and Dan did a great professional Job. Time was about 1/2 hour/45 min . They even took the trash with them....Love the TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best money ever spent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself all the stress of installing a Large TV!!! Excellent job and very efficent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the TV on a wall mount and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where friendly honest told me everything I needed to know about the mount and the tv while setting it up and even gave me a few tours for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were friendly and onetime. neat and organized and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASPER and his partner were wonderful, and did a perfect installing job for my new Samsung 43inch Smart TV. My old TV was very heavy; however, the men were somehow able to remove the TV and take it away. I was so grateful-----

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounts installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came as planned, were friendly and professional. And, they got the job done! In addition, they made recommendations, that helped me to organize related appliances, such as my DVD player, etc. Great job guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with best buy GEEK SQUAD. Hung our tv in our family room. Knew exactly what they were doing. Perfect height. They were so polite and fabulous to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

    I would recommend this to a friend