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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best install and mounting service available hands down!! They take such care of your home and purchases, and take pride in their work. They compete the job to perfection and even had an extra roku stick on the truck to sell me on the spot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Is *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Guys were great, lots of help and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hatching pupa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job of setting up and mounting my TV. I highly recommend them. They communicated very well on the day of setup. They were very experienced and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I wanna be a geek squad agent now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the end results. This guy paid attention to detailed, never questioned our feed back and had very good and valid suggestions. Tv's went up quickly and look good up there too lol.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came in to install the television mount was very helpful and knowledgeable. He came in to the house with all of the tools that he needed to mount the television. He asked us where we wanted the television located. It was done very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad team members !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service was fantastic! The two Best Buy team members who installed the tv did a great job of mounting but also a great job explaining. I appreciated the time they spent with us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was awesome- guided us through the process and performed all the required work efficiently and perfectly. He was very courteous, informative and professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad mounted 2 TVs and setup 1 sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism of both Thomas and Renee were noteworthy! They arrived on time and proceeded to mount two (2) TVs (55"/65") and a sound bar. They thoroughly performed operational checks on all equipment and made certain that I understood all of the "in's and out's." I would recommend them, specifically, to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were very professional, polite and were able to accommodate all of our requests. They took the time to professionally measure, install, check and make sure that the job is done as it should be. A short demo of the product and general guidance were provided. Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffeesnob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Excellent at Setting Up my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided awesome service. They were so professional and knew what they were doing. They also were respectful of my home and cleared any debris. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted to the wall, connect the devices - in a professional and careful way.

    I would recommend this to a friend