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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when they said they would and quickly installed and set up our TV. They cleaned up all the debris from the packaging as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, quick service! The guys were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, Professional, Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived ahead of schedule and wall-mounted my TV set quickly, using my existing mount. He was polite and professional, and kept the area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Splendid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Showed up on time and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great people doing awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team quickly and safely installed our mount and got the large TV high up on our wall. They were very kind and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my 77" LG GX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite. This is the 2nd time I've had these gentlemen in my home. They are super professional and will accommodate exactly where & how you want your tv. They are very trustworthy. Despite my attempts i couldnt get them to take even a glass of water.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of New TV was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and Victor knew exactly how to mount the TV onto the stand that we had bought. It was mounted professionally and efficiently. With a TV that costs as much as this one did, I think it's much better to have professionals do it, as if it's not done correctly, the damage that could be caused by a novice trying to mount it could by very costly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting Can't Not Lay in Middle When Flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    should be Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    christian and his helper were absolutely great...very knowledgeable...very respectful...they even helped me to pick a good sound bar for the new t.v.....great service ....great guys....i can't say enough good things about them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. He mounted my TV and connected all my devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and High Quality Installation!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team arrived at my house and informed me of everything they will be doing during their time here. The team was very professional and helpful after mounting my TV on the wall. They even helped me setup my new TV! Very communicative and professional and will definitely recommend Geek Squad to my friends!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good job and very nice . They explained everything and went through it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad people that came over to install our tv were wonderful. They were friendly and got their work done fast. We are very pleased with the Geek Squad - they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pure Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

    I would recommend this to a friend