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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad for every appliance in my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always come in , get the work done with no issues. In my old house other installers start making excuses why this may be a challenging install, but the geek squad just gets the work done and does it well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad to get the job done correctly with no flaws. Their the best of the best and absolutely know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is truly amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Sal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the bomb!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where friendly, fast and very professional. I dont allow shoes in my home, before i could say anything they put booties over there shoes. I was very impressed and happy. I will always use Geek squad. This was a wonderful first time experience. Luc was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick no mess courteous they new how to do install and return

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job removing my old tv and re-using my bracket. The had the new one up very quickly and got everything hooked up and running!!! They were also patient with my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV/Display Setup & Mounting in your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and able to provide a service I can’t do myself. They are strong to lift the TV plus able to connect everything to enable me to watch TV immediately

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my existing TV and mounted the new one on my existing Mantle Mount and connected to my cable box. They gave me suggestions on sound bar and tested removed TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Terrific Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful Best Buy Experiences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set everything up for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well-worth having the experts handle the wall mounting and setting up a large tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn the installer, was excellent. He took his time and more importantly explained to us how everything worked. He was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but a rave review for John Shores and his partner. They were very friendly, customer oriented and knowledgeable about the whole installation process. They work very well with the ATT installer and the Phoenix/SONOS installer in getting the complete system up and running. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up on the day selected and did not call but this review is on the guys that showed up after Best Buy rescheduled. Very respectful of the property and addressed all my questions. Did their job quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful TV Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful for the Geek Squad members that installed the wall mount and bracket for the Sony tv purchased. Geek Squad also setup the tv and provide instruction on how to add apps to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic TV Connect and Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mounting of my new 77 inch LG G1 77 inch TV. Best Buy did everything from installing in wall cables, attaching the wall mount and hanging the TV. It was a very professional job and I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and installed two TVs. They performed the installations in a clean and safe manner, protecting the floor and keeping drywall dust to a minimum while drilling a hole in the wall! The two techs worked well as a team.

    I would recommend this to a friend