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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    What we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great picture and the size fits great in our basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for sending someone that got the job done and pleasant manner. Never had smart tv or WiFi before and your agent walked me through remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fantastic job. The TV was being installed on my patio and actually mounted on the side of the house . It was a challenging install but he figured it out and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 85 in tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, came on time. Job was done pretty quick and cleaned up well after Job was done. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    the agents installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked for the best location where we would get maximum delivery of broadcasting/ streamlining programs.They set up the TV to our satisfaction and made sure all our questions were answered before leaving the premises. They were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above and Beyond Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked online, text reminders and one call right before arrival. So quick and easy to use. The agents were done installing in 20 mins but offered to stay longer to go over tv feature (we opted out)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad, Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wall-mounted and installed my Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and fast installation! I'll use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came as scheduled on time. Mounting and installation was made very promptly. All the carton packages and the other garbage was removed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV -- AMAZING and LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and helpful Best Buy Geek Squad provided excellent service with mounting the tv and hooking up everything like my sound bar and xbox with speed while ensuring safe protocols was followed doing so --- Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is about the Samsung TV 32 inch TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Samsung TV set 32 inchIt is a excellent TV I haven't in my bedroom it works greatIce also used the Samsung channel and is excellentI watch a lot of movies on itIt's got a lot of applications which I likeI have been purchasing Samsung television since 1967I also have a Samsung TV it's a tube set and it's still workingSamsung is the better TV to buyThey have excellent customer serviceYou can contact them with your television setAnd they always help meFor this I give you a 10 Star excellent excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the new TV. There were some issues from the new T-mobile set up which were taken care of by the Squad. I highly recommend the Best Buy staff.

    I would recommend this to a friend