Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad dud awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Connection of TV and Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One person from Geek Squad came out and installed the TV Mount and TV. She is a great job. She was very thorough and pleasant and answered all our questions and installed anything that needed installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and Gary was wonderful. He was very knowledgeable. He left my home in a perfect condition. I’m very happy with the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Did An Excellent Job Installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job. The work was done in a professional manner and he cleaned up after his work. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a perfect mounting job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were nice to work with, super efficient, mounted the screen perfectly, and...for a non nerd like me, programmed it into working order in a flash. So easy to use now. And looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great friendly and professional. Answered every question. Cleaned up their mess. Wore bags on their shoes so my wooden floors didnt get ruined . Great job men

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Doesn’t get better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    fast and professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad called ahead, were on time, and did a very professional job. Very friendly and clearly knew what they were doing. The cost was somewhat higher than I had hoped, but in the end, the job was done right and it was not something I wanted to have to do. So it's OK.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed tv on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an awesome job installing my 65” tv. They were on time, professional, and courteous. The cost was well worth it. They were familiar with the wall mount also from Best Buy and they knew what they were doing and finished in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 in TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were wonderful installing wallmount TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time, He discussed the work with us to understand where we wanted our TV mounted. Work was completed quickly and the TV mount looks great. The tehicain cleaned up the entire area and moved furniture back to original locations. Entire experience was first rate

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the work team arrived on time and we done with their work is less than two hours. The work was of professional quality and they left the room as it was when they arrived except the TV was mounted to the requested specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Geek squad to the rescue! They arrived promptly, were very polite, professional and experienced. They kept me updated of the process and when completed had everything cleaned up and looking as if they weren’t even there.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed the 55 inch TV and the Sonos sound bar did an excellent job. We are very happy with the products and installation!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awsome. Professional quick. In and out. They know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and hung my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wall mount tv holder.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a quality item, I can’t believe how inexpensive it is. I bought a 55” LG television and I looks great not a big ugly piece of metal on my wall. Geek Squad installed. It and the gentlemen from Geek Squad are and we’re very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert installation and friendly service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and did a great job with the installation and wiring of the various components. They wall-mounted two tv's and ran the cables through the walls as I had requested, resulting in a very clean looking job. I am very pleased with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    If at first you don’t succeed...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy (Geek Squad) is an awesome installer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Samsung - 65” Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024). We could have purchased it at many different location, but wanted to have it installed above our stone fireplace in our new home by Sammy Guajardo. Sammy installed a similar TV for friends of ours and he was absolutely fantastic. He is very friendly and takes pride in his work. Sammy is a great asset to Best Buy.

    I would recommend this to a friend