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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kudos to Chris and Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to ensure that my TV was properly mounted, Chris and Juan were excellent and really provided excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad to get the job done correctly with no flaws. Their the best of the best and absolutely know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He gave his opinion on how to best install and then asked what I wanted and we discussed the differences and very professionally explained the pros and cons. I would definitely use that technician for any of my installation projects in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation, candor, not upselling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great—very helpful, kind about our dogs barking from their crates, and conscientious about being sure all connections were made and things were working. They also were willing to test and verify that our old swing out stand was fine for the new TV, and said we wouldn’t need the 4K cables with this model. Later I returned the extra stand and cable for an easy refund. This was all as the Geek squad in the store had prepared me for; I was very satisfied with the set up, the device, and the lower price once I returned the extra products that I didn’t end up needing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys were awesome and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived earlier and cleaned up after themselves. They also helped me in ordering screws for another TV which will make life easier for me in the future. Highly recommend. Thanks Agent Dylan

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad dud awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joe was like having a family friend do the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was Fantastic! It was like having a family friend do the work. Very respectful of our time, walls and other furniture. Work was impeccable and fast. Very happy with installation and would recommend him to anyone! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job here. They installed everything very quickly and went above and beyond to not make any kind of mess. They also were really dedicated and helped fix some of the speaker wiring we have in the house, I really appreciate everything they did!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing work by geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job here. They installed everything very quickly and went above and beyond to not make any kind of mess. They also were really dedicated and helped fix some of the speaker wiring we have in the house, I really appreciate everything they did!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed the 55 inch TV and the Sonos sound bar did an excellent job. We are very happy with the products and installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Clifton are a great team. Very knowledgeable, efficient and pleasant to talk to. They set up the tv, connected the soundbar and woofer to the one remote. Made sure we had working apps and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fantastic! Installed my tv fast and correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great work. Quick response, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek Squad hung our TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job geek squad Ben and Dan did a great professional Job. Time was about 1/2 hour/45 min . They even took the trash with them....Love the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were on time, quick and efficient. They set up the TV and made sure everything was functioning. They walked me through set up in the streaming services. They took all the packing material. I would highly recommend them, it was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squads the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They were pros, so efficient, great to talk to, made great recommendations and my TV looks amazing and works great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative did a great job taking down the old TV and mount and installing the new mount and TV. It cost about $450 to do both.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was prompt, polite, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time on the day they said they would come. They were polite & professional taking care not to hurt any furniture. Rain seemed to know everything there is about mounting TVs, setting up. A big thankyou

    I would recommend this to a friend