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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad: TV/Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took great care and mounted the TV & Sound Bar with ease...

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional , experienced and friendly, we are very happy for the service they provided us even it is hassle to make appointment and keeping in timely manner , after the third time made the appointment they came 24 hr early and done efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of TV monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very neat and clean very knowledgeable about the product that I purchase. the mounting of the TV is excellent and I cannot ask for a better service. I would recommend the geek squad to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative did a great job taking down the old TV and mount and installing the new mount and TV. It cost about $450 to do both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Meticulous TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents disconnected & unmounted existing TV. They then installed the new TV. Kenneth W & JB were detailed oriented with installation. Kudos to being so meticulous that the exposed wires are practically hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and knew where to put TV in perfect spot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and mounted the TV and setup speakers with the receiver I had. However, they were unable to integrate the house speaker system into the receiver which was a let down. Other geek squad teams have been more knowledgeable. But otherwise, they did a great job in mounting the TV and setting up the sound system for the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad came late in the day but never rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dealing with the geek squad. So professional and courteous. Very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of 4 TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 4 TVs that were mounted in different rooms. The agents did a fantastic jobs mounting TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Intstallers Are the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure everything was working properly. The Geek Squad is the best! They are polite and explain any questions I have.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are great, came kept everything clean so well organized, they had to move our mount, vacuumed as they drilled, had it up and running explained some features and off they went

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Safe, Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers wore masks, set up a perimeter and went about their business. But its not that easy in my house. My wife has a thousand questions for them and they both were more than willing to answer her. Friendly and professional and fast, couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding efficient installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, knowledgeable, and friendly. Knew exactly what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did tge best job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv above the fireplace with ease and get it connected to all my device. They test all the features on the tv working perfectly. They connect the tv with my sound barr too and maje it to work perfectly. Even gave best suggestions to place my woofers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted TV on wall and looks great. Geek squad always does a good job and very courteous. Always ask before leaving if I have quwstions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional duo arrived

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was as good as advertised, showed up on time, worked well together, did minor calibration of TV, and configured all my devices, even ARC into my receiver. Showed me how to use features, did not leave until I was satisfied. Excellent and professional service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! A nice young man mounted our tv. He was on time and obviously knew what he was doing. We’re very happy with the job Geek Squad did.

    I would recommend this to a friend