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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv/Display and set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and installation of the tv mount and tv and the connection was exceptionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, they arrived on time and mounted my tv with precision. They know what they doing. Connected everything and made sure that everything was operational. They left with my place where they work clean.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Terrific Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please keep Tristan and Bishop as a service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys did a great job. Hide the cords. The other tv hung an set up for gaming looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of Samsung Frame 65 inch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good team arrived when scheduled and handled the installation professionally. They also cleaned up very carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 young guys mounted my TV quickly and made sure my FireStick was hooked up and working. They were very professional. Gave me an overview of features. Cleaned up all packing materials and vacuumed while drilling to limit the mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesional Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to my house were outstanding. Respected my house and were indeed experts on installation and startup. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad and good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys dud a terrific job!! Worked very proficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and efficient! Had everything up and hooked up in 15 minutes! They kept us informed of planned arrival time as well!! Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came were extremely polite and professional. Showed with in the allotted time frame. Constant communication keeping me apprised of their arrival times. They knew the mount that I purchased inside and out so installation was extremely fast and easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cordial service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and they were super friendly. Not to mention they took very good care not to damage any walls or the floor. I love how they cleaned up after themselves after the install. Highly recommended their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding a tv to my chief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and John were great!! Couldn't be happier. They were efficient and cheery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience, Worth The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup of the wall mount. I feel condident my large tv is installed correctly and is safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Cornelius and Mr. Ramon did an excellent job and setting up our TV. They are both an asset to your company. We received great customer service. Thank You!

    I would recommend this to a friend