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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 38,689 reviews
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite & professional - they had my new 58” Samsung TV mounted on the wall and working very quickly. They did not leave me the operator’s manual, if there is a printed one. Perhaps it’s online?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service efficient and friendly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted TV on wall and looks great. Geek squad always does a good job and very courteous. Always ask before leaving if I have quwstions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation was A #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a wonderful job installing and setting up my new Samsung tv. He was very friendly and professional. He was aware of my physical difficulties and was very thorough making sure the tv was placed correctly allowing me pleasurable television viewing. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted our tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They were friendly and answered all our questions. Took their time mounting the the tv and making sure everything was working before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good / Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation guy, John, was great! Set up and checked out all our stuff, answered all our questions. The process of contacting Geek Squad was terrible, all by computer, no chance for human contact. I needed to change something in the original order to make sure they had the time and the right equipment, until John called the day before installation I couldn’t make contact.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv stand was taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad dud awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The seals person was very helpful. The person who came to install the wall mont was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation of 55" tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to deliver and mount my new 55" TV really knew what they were doing. Took the time and care to do it and no destruction of my house! They installed my sound bar as well and everything is working properly! Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came right at time early in the morning and mount my new TV exactly where i wanted and connected everything from internet and works very well and i would definitely recommend since you got to drill wall and mount it carefully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional and precise. I'm a perfectionist so was my Geek Squad servicer. I'm glad i added this service and didnot phone a friend. It's not an easy job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful & speedy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was super helpful and did a great job installing my new TV and bracket to go with it! 3 ladies came and they unpacked everything and got it all installed and set up for me in a short amount of time! I would definitely recommend using the geek squad service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install TV mount, television and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Geek Squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation team! I was a little worried about how the installation would go considering what had to be done, but both of them pulled it off with minimal effort. I was impressed with the knowledge and expertise with both of them. Thank you for a stupendous job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made in Miami- Fantastic Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was quick and efficient. He removed the previous television and mount in less than 5 minutes. He installed the new tv and mount with no issues. He even set up the smart features for mom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad to get the job done correctly with no flaws. Their the best of the best and absolutely know what they are doing.

    I would recommend this to a friend