Customer Ratings & Reviews

The Geek Squad did a fantastic job mounting my tv above my fireplace! The technician was fast and efficient. He was very knowledgeable and took time to show me all the features on my new tv too!

The agent that came over to set up our brand new TV and Soundbar and In wall extension did a very professional job. He ran the cables inside the wall and also installed the Soundbar...as seen in the picture below.

Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .

Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

Jose “Danny” did a great job hanging my tv mount. This is the perfect mounting kit for my built in cabinet. I highly recommend this product.

It’s the best I love that they centered my television and the wall mount is perfect.

Love our tv mount and the Geek Squad are so professional and helpful

Geek squad came on time and mounted the TV up no problem. They were up front with what is included. Be aware that Best Buy has now added different levels of installation. Try to hand the guys a tip and they refused as they are not allowed to receive tips.

Excellent works and I am happy to works with them , I highly recommend Greek Squad

You can’t beat the GEEK SQUAD when it comes to quality. There have been several times where I didn’t think they could mount my tv where I wanted, but they always do.

The staff were very professional and took care to clean up, aligned, and set up all hardware to tv. I wish I had used these installation services sooner. Takes all the hard guessing out of setup

The agents mounted our 85 inch TV and they where the nicest agents. They hooked us all up and even let us know what sound system would be best for our Samsung TV. Picture below was after they put up.

The agents were very good and Conceal mounted my TV On studs very professionally. I would recommend them to my friends and family for sure. They were very knowledgeable and presented themselves and Best Buy in a good light.

Helped me set up tv while explaining all the functions. Moved previous tv to my bedroom also.

The two-member crew was very efficient and professional. My only issue was that the TV was not installed level. Note in the picture I attached, the sound bar (I installed) vs the TV.

The Geek Squad in-home service is amazing. Linsey came to our home and made equipment recommendations. They came back and mounted our TV on a brick fireplace, which I wanted no parts of myself - ha! They also added a new system to speed up our internet outside our home while they were here. Highly recommend the Geek Squad!

I put a request to mount our TV weeks ahead of time. When the day came to finally mount our 85 inch TV, the company Best Buy worked with refused to mount it since they only had one worker, they said they’d call me back to reschedule and never did. So I called after day three of waiting and Best Buy says they can’t get anyone else out for another 2.5 weeks. The day finally arrived to mount our TV again. The same guy I had talked to about our previous shows up again ALONE! This was the same reason they rescheduled on us last time. We wait over an hour for someone to arrive to help him mount the TV. When they turn it on, a huge crack is revealed in the screen. When I ask them what happened, they shrug their shoulders and say there is nothing they can do. I’ve called Best Buy five separate times since the failed installation and get a different answer each time about my replacement TV. They now say it is out of stock and have no answer about when my new TV will arrive. So am I waiting weeks? Months? No TV.. just waiting for this company to get their act together? Horrible customer service. I do NOT recommend.

The young gentleman who installed my TV/audio set up was great and extremely professional. It took a little longer than it should have but that wasn't his fault. The store did not give him one of the items so he had to go back to get it.

Geek squad was on time and the product was professionally installed and they even cleaned up afterwards. Once the product was installed geek squad even insured that it was tight and sturdy which I appreciated

Friendly fellows who communicated well both prior to and during the set up. They were mindful of carpeting, picture adjustment, and level placement of the TV.