Customer Ratings & Reviews

The geek squad was very efficient and explain steps to me as they were mounting my TV. Made sure the TV was working before they left. I got a call to verify the appointment and they arrived on time.

The Geek Squad was amazing! They took down my old TV & installed the new one in record time. They cleaned up & we’re out the door. Very pleasant guts!!!

Geek Squad installed, Sony 77" they were on time, quickly mounted the new TV over the fireplace. Cleaned up all the box trash. They were great, very professional.

Mounted in corner of room perfectly and quickly. Good job.

On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

The service representative did a great job taking down the old TV and mount and installing the new mount and TV. It cost about $450 to do both.

The Geek Squad young man who came to mount our TV not only was extremely professional, but a pleasure to have around. He was fast and explained everything to us in a manner in which we could easily understand and he took the time to answer all of our questions.

Great service! My TV was mounted and all devices were connected to my remotes, cable network, and sound system. No problems.

The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

The Geek Squad agents installed my wall mount and mounted the tv and helped me load the apps in a safe and professional manner, then cleaned up and disposed of the boxes. Thank you. I just wish appointments weren’t so far out and that there was better coordination between delivery and installation

The agent did an awesome job setting up my Sony TV and explained all the information that i need to know thats why I love shopping at Best Buy so helpful to all the people and will continue to shop there

They where friendly honest told me everything I needed to know about the mount and the tv while setting it up and even gave me a few tours for the tv

Once they actually came and brought the right tv the installation went wonderful. The guy that came out was very knowledgeable and put it up with no problems.

The agents that mounted my television actually arrived ahead of their scheduled time. They were professional and courteous. They answered all of my questions and gave me a thorough tutorial of the different features on my tv. They wore face masks and shoe covers which I really appreciated.

BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

The Geek Squad members that installed our tv and sound bar did an excellent job.

The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

i will always let the professionals take care of this kind of stuff. when you are spending a lot of money on equipment, don't skimp unless you are experienced. these guys do this every day for a living and they know what they are doing.

The set up and installation of the tv mount and tv and the connection was exceptionally done.

Geek Squad team was very nice. They hung the TV too high. I didn’t notice it until after they left. Team was overworked and had to rush. Also tried to get my 36” office TV working on cable. TV bought at BestBuy past summer. They got the Fire ATV part working but not the cable part