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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys did a great job. Hide the cords. The other tv hung an set up for gaming looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smart guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young Geek Squad guys who installed my back porch television and mounting did a superb job. They were knowledgable, smart, and worked quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is legit! It was worth every penny! They were here for 6 hours making sure everything was installed perfectly. It would have taken me days to install everything without the confidence that it was done right! This team are professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and re-arranged the appointment to a more convenient time. When they arrived they wore foot coverings to keep our carpets cleaned. They worked quickly and efficiently on connecting the new 55" TV connected to our old TV stand and getting the TV working. They reviewed the functions of the new remote and took away our old TV for a $40 fee.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesional Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to my house were outstanding. Respected my house and were indeed experts on installation and startup. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and has helped us from everything from installation to advice or what to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT INSTALLATION! HIGHLY RECOMMEND.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Jason was fabulous. He took time to mount my new TV and install the apps necessary for me to view the TV choices available to me. He was methodical and as for me, he was particular in doing his best to hide cables, etc. He was patient and thoughtful. You have a wonderful employee in Jason.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Technicians are #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were neat and organized they did an outstanding job installing this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time. They were efficient, courteous and knowledgeable. The wall mount was centered and the TV set up within the hour. There was nothing to clean up after they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad is a must and I'm glad I got it with my purchase. I ordered a TV and stove and they set up everything perfectly. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth arrival was on time. Also installers hooked up my TV in my living area.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service can’t be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fabulous! Arrived on time, fast and neat installation, area kept clean. They hooked up everything and showed me how to use it. At this price, why fight with mounting a heavy tv?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgable and very courteous and I was overall happy with their ability to mount and install such a large TV, but I noticed after they left that they left two large dents on the cabinet tops directly below the TV. If not for this damage to my cabinets, I would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket will hold up to a 90 inch TV. It does take two people to mount a TV. The bracket works fine. However, it would be better if it extended a few more inches from the wall. This would give you better access to the cabling on the back of the TV without having to remove the TV from the bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional, Fast, and high Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and worked quickly without sacrificing quality. This added benefit to the Totaltech Membership practically makes the membership pay for itself.

    I would recommend this to a friend