Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys did a great job. Hide the cords. The other tv hung an set up for gaming looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great technician Cole Fuller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician Cole Fuller was excellent in every respect. He was very competent and friendly and very courteous. He deserves a raise. He restored my faith in Geek Squad installations and my paying for Total Tech.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Installation Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were the very best! They did a very careful and thorough installation of our wall-mounted TV and synchronized all equipment that needed to be

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They do a good Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional, extremely careful and kind to the client.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good for 65-in and below

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad and solved my television perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job mounting my 65 inch television and connecting all my devices. Took the time to make sure everything was leveled and measured correctly and promptly cleaned up after himself. Excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was amazing and so helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad agent was Thorough & friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was great. He took the time with me to instruct me on how to operate my new TV. I purchased a Samsung TV with the Spectrum app. He help me download the app and made sure I was able to use it correctly. He cleaned up after his self.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesional Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to my house were outstanding. Respected my house and were indeed experts on installation and startup. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the technicians who had the TV set up quickly and it looks great. They took extra time to be sure everything met my satisfaction. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience and experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look at the ( entertainment experience) on what's best for me. They provide me with all the options and comparisons of products . I knew what it was going to look like before they installed, and boy did it not only looked better and sounded better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting my 85 inch tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys reached out to me about the time they will be coming to mount my tv and they came on time. They were so professional and did a very neat job.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but needed to install my new television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply flawless, quick, professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Adrian took his time & demonstrated great care with my installation. He walked me through the mounting process, & operation of my tv. He thoroughly cleaned,removed all packaging in his work area after answering any questions or concerns that I had. Very professional experience. Highly recommend using the Geek Squad for your installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the installer that came to mount my TV was extraordinary. He was very courteous, and even called to say he was running closer to the end of my install window which was very considerate so I wasn't sitting and waiting and could do other things. He was very knowledgeable and extremely careful. I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek did the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was knowledgable, curteous and efficient. The mounting of the TV was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shak and Horatio did a great job in getting my TV to work with the surround sound system. I can now see the 4K picture and hear the nice sounds from all the speakers. I'm very pleased and recommend them and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers and set up profess

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. On time, professional, friendly, knowledgable about product and efficient. The scheduling, however, was not at all satisfactory. The original delivery and installation date was cancelled and I was not notified thereof, causing me scheduling issues with other appointments.

    I would recommend this to a friend