Customer Ratings & Reviews

The set u of the unit was done very well by the geek service persopn

What a great job the guys did ! The tv wires were all hidden in a timely manner, making the tv that was hung earlier really look clean n free from those messy wires just hanging there. And making the room have a much cleaner look. Thanks guy !!

Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

He called to check that things were going to work out for the time that had been scheduled. Was very knowledgeable about the mounting we had picked out. Assured me that it was very strong, a good choice and would keep the set safe, along with it being mobile enough for ease in adjustments for viewing.

Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

Guys were really nice and helpful, I didn't have to do anything and They got my t v all taken care of and replaced from the one that broke

The team that came out to install it did a fantastic job! They also cleaned up everything and wore shoe covers which I really appreciated.

great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!

From the salesman who helped me buy a new tv - to the installation team that installed and educated — it was an excellent experience

The Geek Squad guys were nice to work with, super efficient, mounted the screen perfectly, and...for a non nerd like me, programmed it into working order in a flash. So easy to use now. And looks great on the wall.

The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

The agent called ahead to let me know that he was on his way. Very personable. Had a great sense of humor and not afraid to explain exactly what he was doing. The installation was completed with no issues. Clean up was done without asking. I would have him back for any job!!

So the technicians arrived at our house right on time. There were two of them. Perfect for my big tv. They worked safe and we felt safe. They had a great attitude. Before i knew it they were done. They did a great job. I would definitely recommend.

I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.

The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV

The agent connected my tv and all devices. He made several recommendatuons on how to boost my wifi signal to that paortion of the house. Installation was quick and professional. And the discount for being a My Best Buy member made it a great value.

Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

The young team was very professional and cordial. The installation went relatively smooth also.

The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!