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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation was on time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member was at my house at the agreed upon time. He was able to install the tv exactly how we wanted it, and it was quick. Much faster than I would have expected. He then walked me through the operation of the tv to make sure it worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a nice job mounting the new flat screen tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The tech did a great job of installation and explaining how everything worked. He was thorough and answered questions, but didn't treat us like children.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good service! On time, nice and respectful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to mount our tv did a great job. They measured and taped up where exactly where I wanted the tv to show exactly where it would be.... They then drilled our wall for the mount and hung the tv. They showed us we can move it side to side, tilt it, and also showed us how to remove the TV incase we ever need to take it down... highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Geek Squad were very professional. They showed up on time and did a great job with the set-up. I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men hung my 65 inch TV on the wall. It was nice that I got to choose and purchase my own mount without question. They were in and out within an hour. Very glad I chose to get this professionally done instead of trying to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Unbelievably awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my new 65 inch 4k tv, I didn't want to error in mounting it. The installers, ZEB and AUSTIN were excellent. Not only did they install quickly, but were able to complete various tasks like in wall cabling and when finished, didn't even know they had been there it was so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV Mount Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out to my house on a Saturday and mounted my TV in under an hour. Everything went smoothly and I couldn’t be more happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. The gentlemen mounted my television and showed my daughter and I how to set the up our television. Everything is so high tech it was a little challenging. I received a phone call right before they arrived and everything was done in under 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is to way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job and were very patient since the Ring system would not hook up to the wi-fi. They also took care of mounting our 2 TVs and did a great job. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of ROKU 55 Pro Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly efficient. They were supposed to come with two TVs, but the warehouse only gave them one. It wasn't their fault, so I won't penalize them for the warehouse's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the Geek squad guys come out to mount my TV and they did a fantastic job. It was covered under my total tech membership and basically paid for the membership with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices as needed. They were quite professional, courteous and clean. Overall they did an excellent job that was above my expectations

    I would recommend this to a friend