Customer Ratings & Reviews

They arrived on time very neat and clean very knowledgeable about the product that I purchase. the mounting of the TV is excellent and I cannot ask for a better service. I would recommend the geek squad to anyone

The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

Never showed up on the day selected and did not call but this review is on the guys that showed up after Best Buy rescheduled. Very respectful of the property and addressed all my questions. Did their job quickly and efficiently.

The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.

This a quality item, I can’t believe how inexpensive it is. I bought a 55” LG television and I looks great not a big ugly piece of metal on my wall. Geek Squad installed. It and the gentlemen from Geek Squad are and we’re very professional.

The agents disconnected & unmounted existing TV. They then installed the new TV. Kenneth W & JB were detailed oriented with installation. Kudos to being so meticulous that the exposed wires are practically hidden.

The mounting was for an 85-inch TV, so there were 4 tech's who came out for the installation. They were all very professional and did the work quickly. I won't hesitate to use Geek Squad again.

I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

Fantastic mounting of my new 77 inch LG G1 77 inch TV. Best Buy did everything from installing in wall cables, attaching the wall mount and hanging the TV. It was a very professional job and I would definitely use this service again.

Having the Geek Squad is a must and I'm glad I got it with my purchase. I ordered a TV and stove and they set up everything perfectly. Would definitely recommend.

Delivery and set up went great. They were in and out mounting The 75" Samsung Frame TV within an hour which by myself would have taken me probably 5 hours and probably a broken TV or wall. I normally try to do/install things on my own but I knew I would have needed the proper drywall screws to accommodate such a large, heavy TV and I likely didn't have the right hardware to do so. Also I didn't want to risk trying to purchase the TV in store and try to fit it into my SUV. Since I was already getting delivery it just seemed practical to have them install too. So it was totally worth the cost. They were professional and were also mindful of my floors, walls, and furniture.

My home tv mount and setup was amazing. The crew was super friendly. I would definitely recommend this service and will use again down the road.

I’m well versed in having mildly expensive, slightly awkward items delivered to my home. I have had mostly bad, nightmarish experiences with these deliveries. I have to say that the Best Buy Geek Squad is definitely the way to go! The team of JUJU and Angel are excellent at what they do, almost surgical with their technical expertise as well as being wickedly personable. If you’re looking for something that is expensive and awkward to purchase from Best Buy requests these two and pay the small price to have peace of mind that comes with 0% worry!

The Geek Squad agent mounted my TV with no issues. It was done professional and timely. He also cleaned up after all the work was done and before he left. Highly recommend using their service

Geek Squad did an awesome job installing my 65 inch TV over my fireplace. They had the expertise to get the job done perfectly and in a surprisingly short period of time. I could not be more pleased and would not hesitate to recommend Geek Squad installers to anyone.

The technicians were very knowledgeable and professional plus respectful. They explained what they were doing every step if the way.

Once again Geek squad to the rescue! They arrived promptly, were very polite, professional and experienced. They kept me updated of the process and when completed had everything cleaned up and looking as if they weren’t even there.

The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

Not only were these guys technically proficient, they were very courteous. The entire process took no more than 15 minutes and the mount works perfectly. I would definitely use this service again, especially since they mounted a 65-inch TV. Didn't want to risk messing that up and I'm satisfied with their service.