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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 38,689 reviews
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Will and Jimmy were extremely efficient and helpful. I’m so glad i decided to have my new tv mounted. A great experience. Many many thanks to Will and Jimmy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tech. I would recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job of installing my mounting tv stand and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that delivered and set up the tv was fantastic! My husband said he was an extremely nice guy! Couldn't say enough good things! We would diffenatly tell others to use this company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, nice guy. very professional Thank You Greg U

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Doesn’t get better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 4 TVs but only 2 were mounted. It was time to upgrade so I visited Best Buy and scheduled GeekSquad to install the other 2. They were prompt, courteous & professional & did a great job without taking too much time out of my day. It’s everything that I expected & am extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service with class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installers did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job mounting the TV. They made sure all wires were ran correctly and neatly. They also mounted my Apple TV to the back of the TV. They left the space clean afterward, and also made sure to pair up my remote to all my devices. All in all I’m very happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful and professional. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my Television Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 83 Oled perfectly. Cleaned up and make sure I was happy with the results before they left. Great job Bestbuy and geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BB in Lake Geneva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the salesman who helped me buy a new tv - to the installation team that installed and educated — it was an excellent experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV can be a daunting task. Whether you spent a little money or a lot you don't want to see that purchase laying on the floor after it fell off the wall. Having Best Buy install my TV mount is a no brainier. With total tech it's 50 bucks to have them install and mount my TV. They run the cables so everything looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installer did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed on the wall and set up professionally. Apps were updated and questions answered. Also hauled an old tube tv away for recycling.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Third TV installed by Eric. He always does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were polite, professional and thorough. On time and efficient

    I would recommend this to a friend