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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad come to house to set something up because I know it will be done right the first time. Great service and I love how when you buy a new tv this service is apart of that!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great jobs setting up my new 55 in tv. Arrived on time very knowledgeable. He went over everything with me. Clean up everything. Everything done timely. It’s was worth me paying to have third done. This company was great. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home tv mount and setup was amazing. The crew was super friendly. I would definitely recommend this service and will use again down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe with Best Buy was SO helpful and patient. Installed the tv exactly as I preferred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth their weight in Gold!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well versed in having mildly expensive, slightly awkward items delivered to my home. I have had mostly bad, nightmarish experiences with these deliveries. I have to say that the Best Buy Geek Squad is definitely the way to go! The team of JUJU and Angel are excellent at what they do, almost surgical with their technical expertise as well as being wickedly personable. If you’re looking for something that is expensive and awkward to purchase from Best Buy requests these two and pay the small price to have peace of mind that comes with 0% worry!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable guys, and they installed everything so fast. They even walked me through the TV's features and some basic troubleshooting.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Sam insralled my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a wonderful job installing my new TV today. He was on time and answered my questions. He worked hard while fixing my problem. Thank you, Sam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was absolutely amazing to work with. He was professional and reliable. He came and mounted two of our TVs and did such an incredible job doing so. I was extremely impressed by his customer service and he had such a kind personality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, fast and friendly .Came bright and early in a Saturday morning . They sent 1 guy to mount a 55 in to the wall. Cleaned up and took the old tv when done. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicans who delivered and installed my new TV did a great job. They were on time, did a great job on the actual installation and answered all of the questions that I had. Also gave me some pointers that have been useful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly and install was perfect. They arrived on time, assembled my tv mount and hung the tv. Afterwards everything was cleaned up and all packing removed from my house. And in record time. The Geek Squad was very personable and friendly.. I am very happy on how well everything went.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installation - Pull Down Wall Mount Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were able to install Mantel Mount Pull down TV stand. Though it looked to be new for them, they spend time and installed it perfectly. Thank you vey much Geek Squad. You guys are awesome. I appreciate your good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV was installed quickly and efficiently great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who installed the TV were very professional and did a great job. Computer Geek Squad Services I received were inferior. These guys were great and cared about what you wanted, and were precise in the best placement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew installed the TV without problems. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked About My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Premium TV Mounting 56" and larger was an excellent value especially with the Total Tech Support membership, provided for secure transportation and deliver of the large television and an efficient use of time to safely mount the large television. The team took time to setup my display and teach me about its use. I also love they were respectful by being on time/schedule, wearing shoe covers and face covers according to company instructions that were stated prior to the appointment, and let the area spotless after the install. The Geek Squad conducted the installation with excellence all around and I am glad I utilized their services.

    I would recommend this to a friend