Customer Ratings & Reviews

Robert of Geek Squad was able to come in and replace my computer wall monitor in just 20 minutes. That made my day since it was in the middle of my work hours.

Geek Squad team did a great job with the installation. However, the store clerk inadvertently forgot to sign me up for TotalTech, which is REQUIRED for installations over a fireplace. Corrected by the Geek Squad installers at the time of installation.

They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

Geek squad came to the new house I just bought and mounted a new TV over the fireplace. I have mounted TV’s before, but this was more than I could do. Did a great job and did it quickly and cleaned up everything when they were done.

The agents mounted my TV and made sure everything was working properly. The Geek Squad is the best! They are polite and explain any questions I have.

Love this television I would recommend it to anyone that likes a big screen television great sound and great picture

The installers were great—very helpful, kind about our dogs barking from their crates, and conscientious about being sure all connections were made and things were working. They also were willing to test and verify that our old swing out stand was fine for the new TV, and said we wouldn’t need the 4K cables with this model. Later I returned the extra stand and cable for an easy refund. This was all as the Geek squad in the store had prepared me for; I was very satisfied with the set up, the device, and the lower price once I returned the extra products that I didn’t end up needing.

We just moved into our new home and needed everything installed so why not let the professionals do it the right way the first time. They did ! They mounted two TVs to walls ran HDMI cables through walls did everything I wanted at a great price and timely manner . Faster than I could and much cleaner. Thank You for your great service.

The 55” Sony XBR smart TV was in my price range and has a great picture. I own two other Sony XBRs purchased at Best Buy. Geek squad individual did an excellent job of installing the tv on the wall.

The agent mounted my TV, connected it to the appropriate devices, and showed me how to use the control clicker to move between TV and Streaming broadcasts. Simple instructions and simple to remember. Good job all around.

Sebastian was great in keeping me informed of his arrival status. Once he arrived, he kept me posted on everything that he would be doing. Definitely very professional and courteous.

Delivery and set up on my 80 inch tv was spectacular! Arrived early, perfect removal of old tv and set up of the new ones. Recentered the mount and everything. Awesome experience! Thank you

Rob was extremely profession, knowledgeable and friendly. He mounted my TV perfectly, tailored the wires neatly, and even paired my devices! This was by far the best experience I’ve ever had with a best buy agent/representative. Thanks, Rob!

I had a Geek Squad tech install a wall mounted TV and Sound Bar in the Great Room of my new home. Additionally, the tech also installed all of my Hi-Fi and TV components in my office/den. He did a superb job!! His professionalism and great customer service were greatly appreciated. I would have the same tech do any future work I might need.

I couldn't have asked for better service than I got. The guys that were sent to my house were professional. They explained everything well. I am very happy with my installation. Excellent job guys.

Great service by the two techs. Couldn't be happier with their information regarding the system in general and the care they took during the installation. Highly recommend!!

Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

The agents were professional and walked me through the set-ups. They had to move the TV but got it to the right place on the wall. I'm very happy, as they had to get the TV between 2 butterflies I had on the wall. It was perfect!!!

Friendly, informative, did a great job educating us on the TV, the integration of the existing surround system, and the apps

The agents arrived on time, placed my TV on the wall, connected my ROKU and secured it to the mount, collected all the cables, answered all my questions, and cleaned up the work area. Whole process took about 30 minutes. Very happy with the work done, will be hiring them again to to hang my living room TV on the wall.