Customer Ratings & Reviews

Had Spencer Chapman install my new Samsung S95F 65 in TV and Wall mount. They were nice, well dressed, cleaned up everything and set up the new Samsung soundbar with the TV. Everything works perfectly. I have always had great luck with Best Buy in terms of good pricing and the best intalls!!!

From the salesman who helped me buy a new tv - to the installation team that installed and educated — it was an excellent experience

The installers were excellent, then it quickly and it’s completely level.

The guys installing our TV’s were great. We were using existing wall mounts that the former homeowners had left. The guys looked and said the mounts were placed too high (and one was off center, which would have driven my husband crazy) and were we sure we wanted to keep them where they were. It was more work for them but I appreciate the fact that they took the time to make sure we would be 100% happy once the TV’s were mounted. They moved the mounts and placed the TV’s in the appropriate positions for our viewing pleasure. Couldn’t be happier with the installation!

Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

Great service! My TV was mounted and all devices were connected to my remotes, cable network, and sound system. No problems.

Love the way this tilts and moves. Very impressed with the quality of this mount. Shawn and Joshua were very professional and knowledgeable. Would definitely recommend the Geek Squad

The agents came and mounted my TV super quickly. They were very cautious with my television and wore their masks the entire time they were in my house. They didn’t leave until it was perfect and helped me update the tv and install my sound bar with ease!

I purchased a table mount which took almost 5 minutes for a separate "furniture" team to put together. Not a good value for the extra $49. The installation of the TV, which cost another $49, by a separate team went smoothly. I would have appreciated more time spent on explaining the remote which I still have not mastered.

Tech is skilled, thinks on his feet and a problem solver. Was only surprised by the price. Web site pricing should be more transparent. Feel like the charge should have been $100 less.

The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.

Added Geek Squad delivery and setup for my recent TV purchase. Techs arrived as scheduled and were knowledgeable, efficient and professional. Well worth the additional cost.

Professional team of Geek Squad installers quickly removed our old plasma tv and installed our 4K smart 50 inch Vizio TV. Followed all Covid safety procedures and were in, out with old TV in about an hour. Did all Internet and Directv hookups! Great job.

Geek Squad sent 3 people to install 2 TVs. They were very professional and offered great recommendations for soundbars and lights that would go with the TVs.

The technician showed up on time, surveyed the situation, new exactly what to do with the TV mount. His work was great. Set up the TV (75") with out any help, reworked the TV remote to work all the devices and was in and out in an hour and a half.

Both technicians were on task completing the mounting of the new screen. It was done efficiently. They cleaned up after themselves and I think overall they did an excellent job.

Geek Squad was super efficient. Had gloves, face masks and shoe coverings on. They were professional, courtesy and very knowledable about what needed to be done. I couldn't be happier with my TV wall mount. TV looks bigger on the wall. Thanks Geek Squad!!!

All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.