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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They ain't Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and the other young man did and excellent job mounting and setting up the television. They were kind, couteous and they did and excellent job. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thanks for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed promptly and within the scheduled time by a team of highly professional and polite men. I would recommend Geek Squad for any installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bravo Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. The team that mounted the television was very precise and meticulous. I am super grateful and happy with their scope of work. Best buys geek squad never dissapoints!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn't have done it without the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st experience using the Geek Squad and I was glad I did. They watsed no time unpacking and installing my new equipment. They were very proficient, well organized, professional and polite. Highly recommend the use of their services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and professional plus respectful. They explained what they were doing every step if the way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad agents installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came in and installed the TV and connected all my devices. They were very professional and made sure everything was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They are professional in determining the best installation possible. They allow time for any of the customers concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic. I can't believe I never had the geek squad do any installs in the past. They were very knowledgable and explained eveything to me. Give them a raise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaryJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, mounting and set up.went very smooth. The two service men were excellent at their job. I would highly recommend them. It was so easy on us. All i had to do is open the door and then set back and relax.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick, Neat TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my new TV and connected it to cable, roku, and a dvd player. He was quickly able to mount it right where we wanted it to be. He explained the mount adjustments and the TV remote. It would be great if they had a handout "new TV remote 101", because it was a lot of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Specifically the two that came and mounted mine. Really top tier guys. Took time to make sure my TV was at the exact right eye level while we talked about anime and silly nonsense. Pretty good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my mount and my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Had several TV mounts including an 81"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and explained the use and differences in each mount. We had forgot one mount and they came prepared with an extra one which was very helpful. The checkout process was easy and I would use the Geek Squad again because they know what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup of the wall mount. I feel condident my large tv is installed correctly and is safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Need to have service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted and connected all of my devices. They did a great job! I am so very happy that a got this service. The outcome looks so so Awesome! The technicians were professional and very informative. I couldn't be any Happier! Thank you very much Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please keep Tristan and Bishop as a service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a totaltech member so this was free. They did a good job of mounting the TV on my existing mount. They were friendly and kept me informed of their arrival. Happy with the service.

    I would recommend this to a friend