Customer Ratings & Reviews

Lets Just Say... I am ANGRY that we are ONLY allowed 2 free setups a year, because Manny was PROFESSIONAL, Insightful and EXPEDITIOUS! And I need 2 MORE hung up Right Now!

Professional, timely and mindful potential damage to floors and other furniture

Nothing but a rave review for John Shores and his partner. They were very friendly, customer oriented and knowledgeable about the whole installation process. They work very well with the ATT installer and the Phoenix/SONOS installer in getting the complete system up and running. Great job guys.

Geek Squad has always been efficient and helpful. I had them come to my home to wall mount a 43” TV. It was a bit tricky as holes did not easily line up between the TV and mounting bracket. They did a great job solving this.

These guys were fabulous! Arrived on time, fast and neat installation, area kept clean. They hooked up everything and showed me how to use it. At this price, why fight with mounting a heavy tv?

Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.

The technician arrived on time, He discussed the work with us to understand where we wanted our TV mounted. Work was completed quickly and the TV mount looks great. The tehicain cleaned up the entire area and moved furniture back to original locations. Entire experience was first rate

The installers showed up on time and did a great job with the installation and wiring of the various components. They wall-mounted two tv's and ran the cables through the walls as I had requested, resulting in a very clean looking job. I am very pleased with the service provided.

Our installers wore masks, set up a perimeter and went about their business. But its not that easy in my house. My wife has a thousand questions for them and they both were more than willing to answer her. Friendly and professional and fast, couldn't ask for more.

The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.

The two gentlemen from Geek Squad called ahead, were on time, and did a very professional job. Very friendly and clearly knew what they were doing. The cost was somewhat higher than I had hoped, but in the end, the job was done right and it was not something I wanted to have to do. So it's OK.

They were incredibly efficient. They were supposed to come with two TVs, but the warehouse only gave them one. It wasn't their fault, so I won't penalize them for the warehouse's fault.

Patrick was outstanding Gave us expert advice about where to place the TV and how high to mount it we have decided to exchange the TV and get a larger one because Patrick was so proficient in the first one we can’t wait for the second one

Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.

The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

The agents mounted my tv above the fireplace with ease and get it connected to all my device. They test all the features on the tv working perfectly. They connect the tv with my sound barr too and maje it to work perfectly. Even gave best suggestions to place my woofers.

I had one of the Geek squad guys come out to mount my TV and they did a fantastic job. It was covered under my total tech membership and basically paid for the membership with the service.