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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scores again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an older guy and not high tech so I relied on the Geek Squad. They exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad with Dan and Jawan rocked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jawan were awesome. You can tell Dan has been doing this for years. He got me set-up with internet also and made is super easy. He and Jawan made mounting it look easy. WELL DONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great audio and picture quality and the professional installation was as expected

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad the best techs awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did the job very very well they knew their job did it with excellence

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean and Fast Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and ran the lines quickly and cleaned up nicely

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time to install wall mount and TV to wall mount. Installation was very professional and we are totally satisfied with their work. They left no mess and had any necessary cables, etc., to complete the installation, we will call them back later to mount other wall mount and TV later in different room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! A nice young man mounted our tv. He was on time and obviously knew what he was doing. We’re very happy with the job Geek Squad did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job. I would always recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and friendly. They did a great job removed the old tv and wall mount. Then they installed the new wall mount and mounted the tv. They cleaned up after themselves. They placed everything back like it was and configured the remotes too. Very impressed, great job and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and efficient! Had everything up and hooked up in 15 minutes! They kept us informed of planned arrival time as well!! Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were professional, they installed and set up the TV, they answered all of our questions, and they cleaned up all of the packaging. These guys were fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work both very friendly helpful clean profess the one regret wish i had the install at least 6 inches moved over to the right . But all other very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Disappointed in charges for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Making it work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! They make it work- I had a mount on the wall already that would work for the new one, so they used that one instead of the 250 one I bought just in case!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks installed the TV and the mounting bracket were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, professional and easy. The process of how to use was also very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing 98" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

    I would recommend this to a friend