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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad- your own electronics experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices as needed. They were quite professional, courteous and clean. Overall they did an excellent job that was above my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    My Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable very helpful. The dollars were very prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional duo arrived

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was as good as advertised, showed up on time, worked well together, did minor calibration of TV, and configured all my devices, even ARC into my receiver. Showed me how to use features, did not leave until I was satisfied. Excellent and professional service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is to way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job and were very patient since the Ring system would not hook up to the wi-fi. They also took care of mounting our 2 TVs and did a great job. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV with premium service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good initial result but then my cable box fell off the back of the TV after about a week. The lead geek squad person came back to fix and now it is difficult to change channels using the remote. Geek Squad personnel were efficient, very pleasant, and helpful but as of today the overall result is not completely satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv on wall; then showed me connections to various devices, including the internet. Was shown how to use the remote control - not so obvious without a great explanation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thanks for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed promptly and within the scheduled time by a team of highly professional and polite men. I would recommend Geek Squad for any installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful friendly and professional. They made the process easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 98 inch Sony TV and they did a great job, very professional and very knowledgeable. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They ain't Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and the other young man did and excellent job mounting and setting up the television. They were kind, couteous and they did and excellent job. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation of my new LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came with the TV and installed it flawlessly.. They gave me instructions on how to operate and answered all questions before leaving.... They took my old tv away also..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nothing but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time, went right to work and were finished ahead of schedule. They set up and explained all they did and how to use all the features on the tv, sound bar, adjustable mount and remotes. Not only efficient, but courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed mounting (correct) bracket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn our Geek Squad agent did a great job. He called me before hand to make sure what I needed and brought with him a different mounting bracket just in case which was good since one I had purchased from calling in order was totally WRONG!!! Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding efficient installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. They mounted the TV and made sure we understood how it was set up. They also made excellent suggestions on improving the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very thorough, courteous and knowledgeable. I already had a wall mounted TV that the new one was replacing, and it only took them about 20 minutes to complete the setup. I was very satisfied with the work they had done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek installed my TV super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and came in exactly at the time schedule !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting and delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super friendly and knowledgeable. They were efficient in mounting my existing TV above a fireplace and very careful in delivering a new bigger TV upstairs through a narrow staircase. Very happy with the service, definitely worth the cost.

    I would recommend this to a friend