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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad - expert installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech was very professional, friendly and courteous. He took every precaution to safeguard my home during the installation process of my tv wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Most excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent service! Nice guys! They know what they are doing! Brought all the tools and necessary equipment with them and did all the work correctly the first time! Wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They mounted the TV and set it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived in two and were on time. They knew what they were doing and were very courteous and efficient. They did a great job of mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and Josh showed up and made this tv install a seamless process. They were very efficient and knowledgeable. They also hooked up a sound bar that we had previously purchased. Thanks guys! We look forward to using this service in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation the guy was nice and he did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Incredible Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely impressed with the Geek Squad who installed two televisions in my home. These are very professional people, and I highly recommend them, for their knowledge and willingness to go above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Faststic Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does a great job per usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Otiz is a rock star! My wife and I are trying to adopt him. Seriously, he does a fantastic job, has very high standards, can solve any problem that springs up during the installation, great customer service and is simply a great person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. They mounted the TV and made sure we understood how it was set up. They also made excellent suggestions on improving the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took away old tv mounted new one and connected to all my devices. Seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who installed this did a great job! The person at the store who sold it to me left out a few major pieces. Once the install team was here it required additional parts resulting in $150 on top of the install fee. This would of been nice to know up front.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional and courteous. Actually showed up early and finished the job in less than 45 minutes. Before they left they cleaned up, took all the packing materials and then reviewed how to use the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Christopher Wilson is the go-to guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher Wilson from the Atlanta Edgewood store was excellent. He is highly skilled and was very personable throughout the installation. If you need a TV installation, Christopher is your guy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, knowledgeable, and friendly. Very down-to-earth on how they explained everything and cleaned up exceptionally well. Great all-around experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install; cleaned up any mess; clear instructions on how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV - On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, and efficient. In and out in less than thirty minutes with all working well.

    I would recommend this to a friend