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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad hung my tv Mount kit to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose “Danny” did a great job hanging my tv mount. This is the perfect mounting kit for my built in cabinet. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service Techs came In met my needs in TV Mounting and positioning and setting TV up

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job mounting my tv above my fireplace! The technician was fast and efficient. He was very knowledgeable and took time to show me all the features on my new tv too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in-home service is amazing. Linsey came to our home and made equipment recommendations. They came back and mounted our TV on a brick fireplace, which I wanted no parts of myself - ha! They also added a new system to speed up our internet outside our home while they were here. Highly recommend the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Sony Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-member crew was very efficient and professional. My only issue was that the TV was not installed level. Note in the picture I attached, the sound bar (I installed) vs the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came over to set up our brand new TV and Soundbar and In wall extension did a very professional job. He ran the cables inside the wall and also installed the Soundbar...as seen in the picture below.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent analysis of best placement of tv, professional, timely and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You G-Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the GEEK SQUAD when it comes to quality. There have been several times where I didn’t think they could mount my tv where I wanted, but they always do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional & efficient installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & efficient! Well worth the money! Thanks a lot for the grey service, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was quick and easy and they did a great job !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GeeK Squad is so friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that came were so nice and installed the TV so quickly. Worth every penny to get the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They got here early and helped set everything up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 85 inch TV and they where the nicest agents. They hooked us all up and even let us know what sound system would be best for our Samsung TV. Picture below was after they put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and it’s working out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technichians showed up on time and well prepared for anything. Really great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time and mounted the TV up no problem. They were up front with what is included. Be aware that Best Buy has now added different levels of installation. Try to hand the guys a tip and they refused as they are not allowed to receive tips.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad conceal mounted my TV professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and Conceal mounted my TV On studs very professionally. I would recommend them to my friends and family for sure. They were very knowledgeable and presented themselves and Best Buy in a good light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted by a very professional team. They also made sure all of my channels worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very professional and took care to clean up, aligned, and set up all hardware to tv. I wish I had used these installation services sooner. Takes all the hard guessing out of setup

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a amazing job, I am extremely happy and they were very professional..

    I would recommend this to a friend