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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service from the geek squad. They mounted my new tv and set up my roku. They were both nice and professional and the installation was fast enjoying my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Use Geek Squad for TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our tv mount and the Geek Squad are so professional and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv properly and quick. The only reason I gave 4 stars is because of the surprise charge I got after installing the tv on top of my fire place which already had tv equipment from previous tv. They said they have to charge me additional fireplace fee anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eva-mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents performed their tasks with skill and efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast thoughtful he checking with me for where I wanted it so very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it & took 10 min to mount TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever seen in NASCAR how the tire crews switch new tires for the race cars extremely fast? Well, that's how it felt when Geek Squad mounted my 65" LG C1 OLED and I highly recommend. Not only did the service take less than 10 minutes, but they were very careful. They measured the entire length of my wall, and perfectly centered the TV as I requested. They also gave me advice on the height I would want the TV to be. I ultimately went with their advice. It's perfect. They took all the trash and boxes too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ms. King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. The squad is very professional and respectful. Yes and they certainly do a super, great job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Very careful in handling the TV. The installation was smooth and quick. They showed how to operate the control. Cleaned up all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, worth every penny. The help me not make a mistake on the mount being used. They replace the mount I puchase to give me the nest mount for my wall and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and quick install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brayman and his team were quick and helpful with our TV setup and mounting. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technichians showed up on time and well prepared for anything. Really great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent analysis of best placement of tv, professional, timely and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and mounted an 83 inch tv with no issues! No damage to the wall, clean cut install. Literally no issues, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality tv installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad with mounting of 83” tv looks great was done in a timely and efficient manner very nice installers I appreciate their professionalism thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Jesus and Assistant Geek Squad Executiv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV and Sound Bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with Darius and Steve. They came in installed the TV and Sound Bar very quickly. Showed us how to work the remote answered all our questions and did an amazing job of cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad mount my new 65" TV. The took their time and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient and timely service. Wasn’t waiting long after check in call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad consisting of Fabian, Kelly and Puria did an outstanding job mounting my new television and hiding all the wires for a clean installation.

    I would recommend this to a friend