Customer Ratings & Reviews

The one star is for the shoddy third-party installer. I selected “YES, I would recommend” local Geek Squad installers. My local guys were great. It’s a big fat NO to the third-party installer. They don’t give an option for non-Geek Squad installers. ASK FOR your local GEEK SQUAD installers ONLY! Best Buy Corporate hires third-party installers to cut costs. The third-party installer arrived at my house in an unmarked old, beat-up white Chevy cargo van. I had no idea who he was. He also came with his girlfriend, who was supposed to be the “other” installer. I had an 85” TV, and she couldn’t lift it to put it on the brackets. I had to do it. After a few weeks, the right side of the TV was 2-3” lower than the left side. The local Geek Squad came out the day after I enquired at my local store about the installation. When they took the TV off the wall, they were shocked to see what the brackets looked like. The third-party installer had one bracket in just the edge of a stud, and the other bracket was only screwed in drywall. The right bracket was at an angle, so it was slipping out of the drywall. He only used four screws out of the eight screws supplied. So my TV was falling off the wall. The left bracket was bent because it held most of the TV’s weight. From now on, I won’t accept any installs from your third-party installers. It doesn’t make sense that Best Buy would have someone drive to my house from 3-4 hours away when my local store is 5 minutes away.

The two people that came were so nice and installed the TV so quickly. Worth every penny to get the Geek Squad.

Installers were professional and I’m very happy with the install. I was concerned about hanging the tv onto our newly installed shiplap but looks awesome!

Professional & efficient! Well worth the money! Thanks a lot for the grey service, geek squad!

The tech was very knowledgeable, helped us find a good height for the TV. Installation was fast and kept a good social distance. Saved us money too with a different mount that suited us better for our home.

Installers did a fine job. Connected all devices and completely set up my tv. They also demonstrated my new features!

Excellent analysis of best placement of tv, professional, timely and personable.

Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

My TV was mounted by a very professional team. They also made sure all of my channels worked before they left.

The Geek Squad did a great job mounting my 85” and 65” TVs. The team arrived on-time and mounting both TVs quickly and perfectly center.

There were 2 installers and one guy watching and going over how everything worked. He even fixed an issue with my other tv remote. I’m fairly pickie and hard to please, but these guys actually wowed me. Everything went well, tv hung precisely, cleanup and box plus trash removed. Even wore shoe covers.

The agents were professional and made sure the installation was neat. They were friendly and polite and made sure my TV was mounted according to my specifications

The 2 technichians showed up on time and well prepared for anything. Really great service.

Brayman and his team were quick and helpful with our TV setup and mounting. Would recommend!

The geek squad tech were very punctual and helpful they connected everything I needed as well as synced all my products mounting was superb

I had the Geek Squad mount my new 65" TV. The took their time and did a wonderful job.

Geek squad Installed it in a tight fitting space that required a mount like this that can center the TV AFTER the base has been attached to the wall. Perfectly done.

The agents installed my TV on the wall and it’s working out very well.

The team did an excellent job! They were very professional and made sure my satisfaction was met flawlessly! Great job!! Thank you!!

They did a amazing job, I am extremely happy and they were very professional..