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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Arrived a the beginning of the planned time window. Installed quickly and cleaned up. Set up the TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my television and hooked up all additional components. Everything is working and sounding very well. Great job geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy and The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great but we already had a mounting system set up for them to install the mounting bracket for the TV. We had to install a custom backing for the TV because of where it had to be mounted but either way the guys were very careful to ensure the TV was going to be stable for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was professional and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and quickly had my TV and devices mounted correctly. They left my equipment cleaner than when they arrived! Highly recommended, worth not having the headache of doing it yourself. You can tell the TV was professionally mounted, it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. He mounted my TV and connected all my devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good job and very nice . They explained everything and went through it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and quick. Professional set up

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Asked and gave suggestions prior to installation. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the Geek Squad associates who installed my new television. They were very focused on the task and explained the features of my new TV very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents installed with expertise and professionalis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV with expertise and timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a totaltech member so this was free. They did a good job of mounting the TV on my existing mount. They were friendly and kept me informed of their arrival. Happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men hung my 65 inch TV on the wall. It was nice that I got to choose and purchase my own mount without question. They were in and out within an hour. Very glad I chose to get this professionally done instead of trying to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Let The Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new 65" TV, I figured it was time to wall mount both of my TVs. The Geek Squad folks arrived promtply, and finished the mounting in a timely manner. Both TVs were mounted to my exact specifications, and look great. No fuss, no mess, just perfect installation. Again, let the Pros do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad walked us through the setup - put it on the wall correctly - they were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing Customer Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful! So knowledgeable so polite and most of all patient for us to learn the products that were installed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad guided me thru the use of remote and ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents with professionalism and expertise successfully instaled and mounted my 50 inch sony smart tv. They were able to show me also tge hdm1 ports thst i can use for sny streaming stick or device. Answered sll my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, knowledgeable, and friendly. Very down-to-earth on how they explained everything and cleaned up exceptionally well. Great all-around experience.

    I would recommend this to a friend