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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Adding a tv to my chief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and John were great!! Couldn't be happier. They were efficient and cheery!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad- your own electronics experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed above fireplace in no time at all by two very nice, well mannered, knowledgeable young men. These two guys are definitely an asset to Best Buy!!!!!! They not only installed the tv, but hooked up the RoKu for me as well and walked me through it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was worth every penny. Juan and his partner did a great job. We were concerned over COVID-19 and they wore masks and wiped down everything. They even wiped the door knobs as they left my house. I couldn’t be happier with the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at my house right on time. They were very respectful and knowledgeable. They mounted up my tv perfectly and made sure everything worked before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad arrived on time,installed the TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done with precision working as a team. The one thing that was questionable was the assumption that I had Comcast. It was suggested I get a new Comcast box to make the picture better, but I didn't need that.I changed the setting to Direct TV and it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 85 in tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, came on time. Job was done pretty quick and cleaned up well after Job was done. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full motion TV mount, heavy duty and very sturdy. Geek Squad explained several options for the TV mount and since I needed to move the TV out from the wall and angle it, they recommended a full motion TV mount. The mount was installed by the Geek Squad which did an outstanding job of both installing the TV mount and setting up my new TV. They were very neat and tidy during the installation. Have my newly purchased 55" TV mounted and it works tremendously. I have repositioned my TV several times with ease. It has cable channels in the back arms of the mount to hide your cords. Purchased because most of the new TV's have the legs at the ends and I have a small TV cabinet and didn't want to purchase a new cabinet. Highly recommend both the TV mount and Geek Squad to install. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest GUY ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered the new TV --- set it up ---- taught the wife how to use it ---- instructed and showed her all the options on the unit ---- helped her play with it till she felt comfortable operating it --- pack up --- cleaned up --- and said thank you for the business --- could not have sent a better person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this TV was one of the best investments that I have made for viewing. I love the clear pictures that I receive and the resolution is wonderful. The geek squad agents installed my TV. They were professional and quick in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad team is very proficient and punctual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is very proficient, and punctual. they installed the wall mount with perfection by taking user inputs and also giving their suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's installation was efficient thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad men were friendly, courteous and knowledgable. The entire set up process was smooth, and efficient. They explained about the tv and what to expect. They (Bryan and Zac) were truly an asset to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv being mounted above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job fast and efficient very friendly and professional they got it done in a hour maybe a little over a hour was really quick was very happy with advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing local crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing and a great value! Bryce and crew were awesome!! Took them a couple of hours to do what would have taken my husband and I all weekend and it is right!!! Zip tied cords and everything!! I am seriously impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Arrived a the beginning of the planned time window. Installed quickly and cleaned up. Set up the TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    knew what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer showed up late, but he called to say why so that was fine. He was very professional and did the job quickly and effeciently. Did thorough cleanup. Very courteous. Helped to set up the functions and explained how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't give high enough praise for the team who came and installed our new TVs. The local installer was ill so this team drove over an hour to ensure we had installation as scheduled. It was a difficult instalation but they worked tirelessly with us to ensure we were happy. Definitely 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad member Yves was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yves, our installer, was extremely careful and thorough in his installation of our Samsung Frame Tv , but his warm personality and sly sense of humor were icing on the cake!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to raise my previously Geek Squad mounted display just a few inches and the guys that came were very quick and professional about it even asking several times if I was happy with the results. Highly recommended and definitely worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great work. Quick response, reasonable price

    I would recommend this to a friend