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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad service was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fantastic. I wanted flat screen tp be wall mounted. The team from geek squad to a great job. I would use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team set up, answered questions and did a GREAT job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fabulous and provided suggestions for additional products and services. The suggestions on how to mount our tv were welcomed, also! We would have made a mistake had we not discussed the options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad guys do great quick work!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek Squad got the TV and Sound Bar mounted on the wall quickly and efficiently. Cleaned up after themselves and took a great amount of time to show us how to work the TV and Sound Bar!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couple of guys efficient in getting the old tv down and installing the new one. Set it up and cleaned up after themselves . Easy to talk to about tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect tv for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professional installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my old TV, mounted my new TV, connected the components, set up the TV software and cleaned up after the installation. The agents were professional, knowledgeable and very supportive throughout the visit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the bomb.com!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly advise the purchase of the geek squad protection offered with the purchase from Best Buy! They are very engaged with the client's concerns and do all they can to achieve 110% customer satisfaction. I chose them to mount my new tv above my fireplace and we are very pleased with the clean look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Jose and his crew for installing a TV and mount then returned a second time because we decided to exchange the original TV. We were lucky enough to have Jose return for the second exchange/install. He was very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Unexpected wall plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was fine and the mountain experience was fine however, I was not prepared that I needed an extension cord and I need to have all of my devices coming down the wall with large extension cords and plugged into the wall plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BettyONeal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television I would recommend it to anyone that likes a big screen television great sound and great picture

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys were outstanding at setting up our TV. Knowledgeable and patient with me! Great in all ways - moving the TV into our condo, setup and cleanup. Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. However, it was a little bit too pricey for the amount of time they spent setting up the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent’s mounted my TV on a TV stand and connected all of my devices to it. They did an excellent job, and were both very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

    I would recommend this to a friend