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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was perfect for me. It happened on time, the techs were very prepared and professional, and they used all of the COVID guidelines at all times. I liked the shoe booties also. They were a great crew, and I will use them for all such installations in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my TV did an excellent job. They arrived on time, wore masks and gloves and were very professional. They answered my questions and helped me to understand the workings of my TV. I would highly recommend them. THANK YOU GEEK SQUAD, YOU ROCK!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable, friendly, helpful, on time, efficient and thorough. Could not be happier with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and went right to work installing. Hooked up existing surround sound, DVD player and programed remotes to operate. Took the time to explain the use of and asked if any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were awesome! Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were phenomenal. Very helpful. They were professional and very fast. They arrived when they said they would, and it was done very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team. Arrived a the beginning of the planned time window. Installed quickly and cleaned up. Set up the TV too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my television and set it up for me. Very nice gentlemen. They stayed a few minutes to make sure all bugs were worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome TV great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that come to our house and hung our TV's where awesome. They got to our house at 4pm and didn't finish until the job was done around 11pm. I will not use any other service because BestBuy stand behind all there products. They hire only the most professional people and most of all they are true subject matter experts.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. He knew what he was doing. He removed my old tv and mount, installed the new mount and hung the tv. He knew how to set it up with my direct tv box and programed the remote. Well worth the money to have him do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 77" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is third time I’ve used Geek install service over past five years or so… they are quick careful reliable at a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and Jerry arrived on time and were courteous and efficient with full explanation of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad installers who came were very nice and professional. They did the install quickly and efficiently. Tv looks great on my wall and Im very happy. Always go with geek squad install, NEVER 3rd party.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed wall, Tv mounted, devices connected, remotes programmed. Reviewed setup and what I needed to add to get my older home theater equipment to work with the new tv. In and out in less than 30-40 minutes. COVID precautions followed. Wish they had hid the cords...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed. Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job putting up TV. Efficient, clean and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team you sent did an excellent job installing and then explaining all questions I asked. I am so happy with the TV and also the service that was performed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service offer by Best Buy….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They will make your life infinitely easier. I wouldn’t hesitate to use them for future installations. They were friendly, polite, explained everything, and finished everything in a fraction of time that it would have taken me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great friendly and professional. Answered every question. Cleaned up their mess. Wore bags on their shoes so my wooden floors didnt get ruined . Great job men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad equals a quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer was pleasant and very efficient. the install went seamlessly

    I would recommend this to a friend