Customer Ratings & Reviews

I was very well satisfied with the installation of my new TV

The young men who installed the TV were very professional and did a great job. Computer Geek Squad Services I received were inferior. These guys were great and cared about what you wanted, and were precise in the best placement.

Great team and excellent installation job. No issues at all.

Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.

Greg was absolutely amazing to work with. He was professional and reliable. He came and mounted two of our TVs and did such an incredible job doing so. I was extremely impressed by his customer service and he had such a kind personality.

The two folks who came in helped with the install went above and beyond their commitment to get this job done in a very friendly way. I highly recommend Geek Squad and now I'm a lifelong customer of Best Buy because of this amazing experience.

This is third time I’ve used Geek install service over past five years or so… they are quick careful reliable at a fair price

The Premium TV Mounting 56" and larger was an excellent value especially with the Total Tech Support membership, provided for secure transportation and deliver of the large television and an efficient use of time to safely mount the large television. The team took time to setup my display and teach me about its use. I also love they were respectful by being on time/schedule, wearing shoe covers and face covers according to company instructions that were stated prior to the appointment, and let the area spotless after the install. The Geek Squad conducted the installation with excellence all around and I am glad I utilized their services.

This was a third party set up…he was awesome! He was so quick to install the arm and TV and helped to even set the TV (Roku) up once it was installed. Super nice.

I truly can't say enough about the service I was provided. The team of Chris and Kattie called when they were on the way, explained the process and knocked out the installation very quickly, leaving no mess, and explaining the setup, and how to use my new TV. During the process, another team assisted helping with the TV, they were Mathew and Kenny. I explained to Mathew what I wanted to do in 2 of my other rooms at a future date, and he explained to me that it would be no issue and fairly a quick and simple process. I can't say enough about all of them, very friendly and professional the entire time. HIGHLY RECOMMEND!!!

The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

Christopher Wilson from the Atlanta Edgewood store was excellent. He is highly skilled and was very personable throughout the installation. If you need a TV installation, Christopher is your guy.

the tech made it very simple for me and the whole setup experience was quick and easy

Wow the 3 agents mounting my tv did so good it’s amazing they all deserve a raise!

Geek Squad service was fantastic. I wanted flat screen tp be wall mounted. The team from geek squad to a great job. I would use them again for sure.

The Geek Squad was awesome. The gentlemen mounted my television and showed my daughter and I how to set the up our television. Everything is so high tech it was a little challenging. I received a phone call right before they arrived and everything was done in under 30 minutes.

The installer mounted my new TV and connected it to cable, roku, and a dvd player. He was quickly able to mount it right where we wanted it to be. He explained the mount adjustments and the TV remote. It would be great if they had a handout "new TV remote 101", because it was a lot of information.

The geek squad team is very proficient, and punctual. they installed the wall mount with perfection by taking user inputs and also giving their suggestions.