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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Ziggy the Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ziggy and her crew were awesome x2. She initially installed our TV and had to come back to replace the TV. She’s awesome and very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was amazing on my install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my wall mount and installed my TV. They also stayed up make sure that the setup of the TV went through without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was awesome, this is one of the best TV setups i have seen so far, he is incredibly thorough. I recommend Eric for TV setup of any size

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and went beyond to resolve an issue signing into Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in installed and left within 15 minutes! Was easy to work with them and rhey were on time with the time window they said they would ve there

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad does great TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quick with the TV mounting installation. They mounted my 77 in LG C1. They made sure to ask the viewing level of where I wanted the TV to be, and they cleaned up after. They also help with the setup, including connecting one device and the TV to my home network.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very meticulous on making sure the tv fit perfect on the wall. TV couldn’t have looked any better mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys for the work they did , the work was done in a timely manner, and I can't be more happier with what I had done, the guys gave me suggestions on my tv installation and offered thing I didn't think of , thanks geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is third time I’ve used Geek install service over past five years or so… they are quick careful reliable at a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were promptly on time, Polite, and friendly. Their installation of my mounting bracket and TV were seamless end to end. I would recommend Best Buy’s geek squad it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn't have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was amazing! Along with his helper Jordan installed three TVs despite me not having the right equipment (he had all the right things in his van). He showed me how to use everything and was very professional and cleaned up after himself. This service is indispensable!!! Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! Punctual, knowledgeable, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! They had to deliver and install a large tv upstairs and they were great and getting the job done. They were also very informative about future upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can't recommend enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of things myself. This isn't one of them. If I'm buying a large TV and mounting it on a wall, I prefer to hire professionals to do the job. They were polite and quick in setting it up. They stayed a bit to show my father the features of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled themselves professionally and were pleasant to work with. The job was done well, and they even took time to explain how to use the new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV using the existing bracket so the one I bought is going back. The TV was installed in no time and connected to all our devices. In all, it didn't take more than an hour to fully install and connect. Was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came to my house were just great. They were extremely polite, respectful of my things, knew their stuff, explained everything thoroughly, did a great job, and probably left the area cleaner than when they got there. I would recommend them highly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeknl squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very helpful. We love the end result.

    I would recommend this to a friend