Customer Ratings & Reviews

timely installation. did a quick install. super easy.

The installation team was professional and capable. They wore shoe guards and suggested several options to install the tv once they saw our tv viewing space. They had additional items on their truck to complete the installation based on our walls. Also, they concealed the wires and setup the tv.

The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

Very good mounting, very safe & professional workers

The Geek Squad are knowledgeable and able to provide a service I can’t do myself. They are strong to lift the TV plus able to connect everything to enable me to watch TV immediately

Professional, nice, and competent installer. She contacted us before arriving and competed the job in a timely manner.

They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

Team is professional and does a great, quick job. Explained everything.

The crew mounted my television and hooked up all additional components. Everything is working and sounding very well. Great job geek squad.

We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

They quickly removed an old (90 lb) TV, replaced the mounts and installed the new TV and then even set up the remote. No mess, just quickly and easily got things switched over. Very nice.

The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

I only give off one star because the "description" doesn't say you must supply your own mount. It's my fault for buying a tv at 2 AM, but the description if you read nothing else seems to imply that you are getting a mount included in the $200.00 fee. One person could never hang this on the wall and at 40 pounds for the tv I bought you'd better know what you're doing when you put it on the wall not to mention level it properly. Fortunately for me they had some mounts on the truck and were able to sell me one so it all worked out. They need to add to the description (mount not included in price) or something and a discount off the mount would be nice too not another full hundred dollars. I'm not complaining too much because I used all my coupons up and saved most of the install fee itself but it was still a sort of unpleasant surprise.

The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

The team from the Danbury store are the best team in the area!! They were knowledgeable and found a solution to a lingering problem in our set up! Completely night day! Thanks guys for being the best of geek squad!!

The agents made sure they were clear on our preferences before mounting the TV. It was quick and well done. They also helped setup the TV and explain some features, which was very helpful. They were also friendly and there was plenty of smiles and laughter during the time they were here. Excellent experience!

Our initial service for TV installation was terrific. The installers were very friendly and helpful. I was a little discouraged to learn that our new 65 inch OLED would likely only last 6-7 years, but not as discouraged as when the panel on the TV went bad less than 45 days after installation.

The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

Professional, quick and efficient. TV mounted in less than 45 minutes. What more can I ask for. Great service

Great job!! I've had the Geek Squad out on a few jobs lately and always a great experience. Knowledgeable, professional, and take the time to answer all of my questsions!!