Customer Ratings & Reviews

The Geeksquad experts mounted a 65” and a 75” LED TV on two separate days in a new condo I was moving into. In each case, both technicians were extremely polite, skilled, efficient and punctual. They installed the mounts and TVs perfectly on the walls, connected the TVs to my WiFi and showed me how to use the remotes to navigate through the menus. The Geeksquad staff clearly enjoyed their work and were good at it. This last part blew me away: after the 2nd team (Edward and Joe) installed my 65” TV, they helped carried four huge boxes of furniture that were delivered that morning and left in the lobby of my condo complex. They offered to help when they realized that I would have to move them by myself. It only took them five minutes, but they saved a middle-aged man (me) a lot of hassle and a strained back. I mean, how awesome is that. These guys are kind, good-hearted people. I highly recommend this service and these skilled professionals.

We Had a tv installed above a fireplace and hooked up to pre installed speakers. And then he set up a receiver to three sets of speakers throughout the house. It was done in a very timely manner and he explained every thing before he left.

I am so beyond thrilled with my TV mount. It's great quality and you can pull it out and up and down and all around! I show it off to everyone- so glad I got this. And install was easy and smooth. Highly recommend!

Agents mounted TV quickly and explained all of its features clearly. In addition, the reviewed the importance of making sure I didn't accidentally purchase one of the streaming services that i didn't want.

I had an 86 inch TV to mount. It would have been very difficult for my wife and I to do it alone, not to mention the amount of time. The Geek squad handled it quickly and efficiently, AND hauled away all the Styrofoam and cardboard!

The Geekee Folks installed a wall unit, hung the TV and helped someone with minimal tech savvy (me), get the unit up and going. Couldn't have done it on my own! They let me know when they were coming and masked up for all of our safety.

Forgot i never wrote this. Guys were in and out easily and cleaned up after their work. set the TV at the desired height which was above 8ft and showed how the mount works for my knowledge. worth the service than any mishandling on self-effort.

Professional, timely and mindful potential damage to floors and other furniture

I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

Was told at the store when placing order that the crew ‘worked on older homes all the time and that lath and plaster walls were fine…’ Order placed by store associate thusly included parts necessary to conceal wires into wall. Crew showed up and said they don’t cut into lath walls and that they would have to surface mount. Crew promised to return parts and we wouldn’t be charged. This hasn’t been the case and after speaking with store manager, was informed that the crew hadn’t yet put the parts back into system yet and not to worry we wouldn’t be charged. Now have filed a dispute with Best Buy. Also should have installers write down instructions for the new universal remote ….

The installer was fantastic. He carefully reviewed options for the installation with me and did a wonderful job! Highly recommend the Geek Squad installers!

The geek squad guy not only mounted myvtv but connectred all the gizmos correctly with no cords showing. Moved tv andcreconnected into another room too!

Both gentlemen that help set up my tv were extremely professional, knowledgeable and friendly. Thank you for doing an outstanding job and do fast!!!

The mounting of our 85" Samsung QLED TV was not typical as it had to be mounted in our church sanctuary. The installers got it EXACTLY they way we needed. I (the pastor) was VERY impressed. It took them less than an hour to get it mounted & set up.

very good service on time and professional. the only drawback i ordered the wrong wall piece but they had the right one on board in there vehicle

Geek Squad came in delivered our new 65 inch tv, mounted it, and did all the set up. Great job and all included with the Total Tech package. We’ll worth it

The agents were very professional and cleaned up behind themselves and made sure I was satisfied with everything before they left.

Tech guys were very respectful by wearing masks, cleaning up after the installation, and returning things back to their original places. It was a quick and organized process. After installing the tv they learned that it was defective so we had to wait another week for installation. I do think they should stay a bit longer to explain things . Especially senior citizens. It wasn’t a pretty picture here after the team left as we struggled to input everything but we managed after our granddaughter came over to help. I like the fact though that we have help at our fingertips 24/7 by a phone call or chat on the computer. To me that’s important. Plus, I can get that same technical help with my other devices which is an added benefit.

Very professional install. I would without a doubt use Geek Squad again.

The agent was very nice and professional. He mounted my TV and connected all my devices to it.