Customer Ratings & Reviews

The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

The guys did an amazing job and were very helpful.

Unbelievably efficient. Were in and out in 15 minutes or less.

TV was mounted efficiently. Geek Squad person was knowledgeable and explained aspects of operating the Frame TV.

Having the Geek Squad is a must and I'm glad I got it with my purchase. I ordered a TV and stove and they set up everything perfectly. Would definitely recommend.

Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

Agent installed tv mount and hooked up tv doing a good job

I purchased the Geek squad membership and are an appointment to have 3 TVs Mounted to the wall and wires hidden inside walls. When the guys (third party installers) showed up they said that they were only there to install one tv to the wall and would not conceal wiring and just set up the other two TVs. I explained that, that isn’t what I ordered. They went on to bad mouthing the store and their employees. One of them promised me he would come back Saturday and get the job done as I needed to purchase kits for the wiring to be hidden in the walls. Saturday morning he never showed, I called and text him and he said, I’m not assigned to that job any longer! I couldn’t believe this. I called and spoke to the San Rafael store Manager Michael, he was amazingly helpful and made things right for me. The guys that came and installed (Best Buy Geek Squad staff) not third party vendor this time were amazing, friendly, thoughtful, clean and quick. This experience was turned around because of the team work and communication between Michael and his staff. Thank you Michael!

Techs were great! Quick, professional, and took the time to walk me through everything. Great job!

The two gentlemen mounted our new tv, connected all of the wires and set up our remote. Very knowledgeable and efficient.

Geek squad installed my tv and did a great job!!!!

The technicians were friendly and efficient. They were kind enough to put on shoe coverings without being told. And they helped me with navigating through the TV and setting it up after they installed it.

The Geek Squad came into my house and were very professional. They verified what was to be done and they did so quickly and quietly! They connected all my devices and showed me how everything worked from just one remote control! Awesome!

T V was mounted very professionally and the geek squad did a wonderful job. Highly recommended.

The techs showed up asked us how and where we wanted the screens placed. The fireplace mount required a box on the side for wires and they make it look so easy. All wires were hidden and it was centered perfectly. It was a little pricey but worth the time and hassle as they were very quick, placement was spot on and left no mess.

Professional installation of our TV on the wall above our fireplace. These guys do it for a living and explained step by step what they were doing and why, including why it could not be any closer to the fireplace. Installation looks first class

The Geek Squad is the only way to go. They came in took my old TV away and mounted the new one (which we love !) They went through all the necessary tools that made me feel comfortable with all the new set up.

Geek Squad was great. They mounted the TV and made sure we understood how it was set up. They also made excellent suggestions on improving the sound.