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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for anyone else, the mounting service - connecting the smart TV to all the sources and making sure its working and hooked up at the right angle; all the things i want them to do perfectly, only they can do. other 3rd party people don't care, but best buy service is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very professional and knowledgeable. Install was quick and they answered any questions that we had. I will definitely use them again for other TV installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grade A+ Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth and quick. The guys came equipped to handle any change or upgrades I wanted to make on site and offered great insight. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, efficient and explained everything very well. My questions were answered and I couldn't ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Kyle, Cassie and Austin installed and wall mounted my TV and Sonos system in quality and efficient fashion. They were courteous and knowledgeable. They eliminated alot of frustration and hassle that I would have experienced if I had tried to do it myself!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was quick, knowledgeable n courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great install and assisted w getting tv channels to be visible which we could not figure out. Very nice guy and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    MATT AND JOHN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & John were EXCELLENT. They worked great together and were very professional. Thanks to them being knowledgeable and polite we will definitely be using this service again. Thanks again Ted & Pam

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job mounting TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job mounting my TV, answered all my questions and had the TV which I purchased some time before at Best Buy up and running to my liking. Was very happy with the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members did an excellent job evaluating which wall worked best for mounting the TV and utilizing the kit to hide the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geik squad were professional very efficient worked and cleaned and disposed of the trash from the boxes .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted all of my TVs. We are pleased with the work they did. They had to mount a bracket on our fireplace and did a great job. I would totally use them again and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Install Team were complete Professionals and Knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, nice, and competent installer. She contacted us before arriving and competed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen mounted our new tv, connected all of the wires and set up our remote. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad installed our wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time with everything they needed to mount and connect our 75” TV. They completed the job with no mess. They were very efficient. We were pleased with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Asked and gave suggestions prior to installation. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were on time, quick and efficient. They set up the TV and made sure everything was functioning. They walked me through set up in the streaming services. They took all the packing material. I would highly recommend them, it was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WESTINGHOUSE ROKU TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the features Roku offers but I love the tv. Very clear picture and I look forward to using the features of the Roku part of it when I have some time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gee Squad—Professional in Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad arrived right on time, spent five minutes to review the installation, and got right to work. The install was smooth, just as hoped for, and everything was cleaned up and trash removed in short order.

    I would recommend this to a friend