Customer Ratings & Reviews

They did a amazing job, I am extremely happy and they were very professional..

Harold and Kadishea did an outstanding installation on our new 85 inch Sony TV. They were very professional, timely efficient and helpful. Their recommendations were well taken and utilized giving us the optimal viewing environment! We have immensely enjoyed movies and sports (including the Super Bowl) even more than before. They are a great Greek Squad Team, highly recommended!!

Professional friendly service. The agent mounted my 75” tv to the wall bracket and mounted everything to my living room wall.

The one star is for the shoddy third-party installer. I selected “YES, I would recommend” local Geek Squad installers. My local guys were great. It’s a big fat NO to the third-party installer. They don’t give an option for non-Geek Squad installers. ASK FOR your local GEEK SQUAD installers ONLY! Best Buy Corporate hires third-party installers to cut costs. The third-party installer arrived at my house in an unmarked old, beat-up white Chevy cargo van. I had no idea who he was. He also came with his girlfriend, who was supposed to be the “other” installer. I had an 85” TV, and she couldn’t lift it to put it on the brackets. I had to do it. After a few weeks, the right side of the TV was 2-3” lower than the left side. The local Geek Squad came out the day after I enquired at my local store about the installation. When they took the TV off the wall, they were shocked to see what the brackets looked like. The third-party installer had one bracket in just the edge of a stud, and the other bracket was only screwed in drywall. The right bracket was at an angle, so it was slipping out of the drywall. He only used four screws out of the eight screws supplied. So my TV was falling off the wall. The left bracket was bent because it held most of the TV’s weight. From now on, I won’t accept any installs from your third-party installers. It doesn’t make sense that Best Buy would have someone drive to my house from 3-4 hours away when my local store is 5 minutes away.

If you’re on the fence, trust me… Total Tech is worth the money!!!! Do not second guess the decision to get this service, it will save you unnecessary headaches and money! These techs are professional, knowledgeable, work quickly, clean up after themselves, are always on time, and the list goes on! When a neighbor told me what he paid someone to hang just one TV, I realized that was less than the price I paid for a service that includes one year of services and deep discounts for more difficult or custom jobs!

They’re knowledgeable and i would greatly recommend getting their services especially installing an 85 inches TV to a wall mount bracket.

The agents installed my TV on the wall and it’s working out very well.

Terrific guys wore shoe covers. Cleaned up when finished. Showed us how to use the big screen. Connected it to all our apps. Helped with all the various settings. Mounted the screen and soundbar and ran the cables in the wall so they are hidden from view. AND VACCUMED!

these guys are absolutely pros! Did a fabulous job on the installation and walked me through tips and tricks

The techs were fantastic! They were knowledgeable and quick. And the mounting suggestions were spot on.

The techs did a great job with the TV Mount. I would give them 5 starts if it wasn't for them reconnecting my electrical/cable plate back to the wall after running an addiotnal cable.

The guys who came to install my new tv were so nice, friendly, and respectful. I enjoyed speaking with them and they installed and set up my tv perfectly. They were truly excellent!

Tv was quickly secured to the wall by two agents who had obviously done this many times before.

Justin arrived and went right to work. Very efficient and knew what he was doing. Explained options for the install. Then explained how to used TV, answering all my questions. Highly recommend this service.

The two young men who came to my house were Mike and Ian. They were very polite and pleasant. They knew what they were doing. The install was quick and Ian made sure I new how everything worked.

On time and professional. After I got used to the controls they even came Back to help me adjust everything to our needs.

Excellent service from knowledgeable professionals, much better than doing it yourself, plus the Total membership made it a no brainer. I was moving, and the Tv installation was one less thing I had to worry about thanks to Best Buy. The 85” Tv I bought from them is beautiful, and just the right size for my living room. The installers even went over setup and provided some tips for operation. Very happy with their Geek Squad service.

There were 2 installers and one guy watching and going over how everything worked. He even fixed an issue with my other tv remote. I’m fairly pickie and hard to please, but these guys actually wowed me. Everything went well, tv hung precisely, cleanup and box plus trash removed. Even wore shoe covers.

Many thanks to Geek Squad for getting our challenging tv mount installation completed!! We finally have our living room the way we envisioned when we first moved here in late April. Love it!

The team did a great job and cleaned up behind themselves. I would recommend them to family and friends! They even had treats for my fur girl.