Customer Ratings & Reviews

Eric was awesome, this is one of the best TV setups i have seen so far, he is incredibly thorough. I recommend Eric for TV setup of any size

Love my new Toshiba. What I love even more is my warranty plan through tech support. The television has a beautiful picture and offers more wall space coverage than our previous television. The picture is crystal clear. Gorgeous picture.

Agent did an excellent job. Mounted TV and did not leave a mess.

They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

The technicians delivered, mounted the TV on the wall and setup the TV. Connected the TV to the internet etc..

I am very grateful for the Geek Squad members that installed the wall mount and bracket for the Sony tv purchased. Geek Squad also setup the tv and provide instruction on how to add apps to tv.

The Geek Squad was on time and went to work and literally in minutes completed the installation of the wall mount and 65 inch TV, They programed the TV picked up all trash and answered all my questions. All this in about 1/2 hour.

I mounted my daughters tv for her birthday. She absolutely loves it. I opted to have the wires ran in the wall and it was so worth it. The crew was very nice, courteous, and prompt. They went through everything with me and insured I was satisfied before leaving. I highly recommend.

The technician was friendly and very helpful. He made sure the television was mounted properly, cleaned up the mess, and made sure he had answered all my questions.

Great customer service. Perfect installation! Very helpful with installing apps on my TV and explaining how to use the remote control etc.

The Geek Squad team that came out did a very nice job mounting our 85 in tv. They were pleasant and professional. The main technician was Matt. I’m sorry but I did not get the assistance’s name. They got everything paired up which was great too! We did seem to have an issue regarding our remote and programming within a couple days after they left (could have been somewhat related to our lack of tech knowledge on exactly how it all worked and paired together- not really sure what was causing the issue) but it was really helpful and wonderful that Matt had left us a form with his information on it (name/phone number) so we could easily get in touch with him if needed. We called him and he came back by the house later that day and resolved the problem. He walked us through things again and everything works great! All in all - everything went well and we are very happy with our new tv - it looks awesome mounted. Thanks guys!!

My TV was installed promptly and within the scheduled time by a team of highly professional and polite men. I would recommend Geek Squad for any installation needs.

The agents were excellent. They were very friendly and professional. Took their time to educate us on the TV, remotes, apps...

Justin was the customer rep. who came to our condo to recommend what we needed to purchase. Justin did a awesome job and what he recommended what the perfect solution. Neil did a great job in doing the installations. Both guys were very nice and very customer focused. Hats off to the both of them.

Explained everything after setting up. Had me use LG remote before he left so I could yse all the apps, etc. Then took away everything I no longer needed to be recycled.

The two techs were very professional and informative. They did a great job no mess and were protected with booties and mask for Covid. They went thru the instal and all the equipment they installed explaining it to my wife and myself.

The Geek squad installed my new 55" TV efficiently and explained the process in terms that I could understand. Unfortunately, he informed me that the One connect wiring that comes with this TV is not rated for in-wall placement, so he could not wire it with invisible wiring to my receiver. That was disappointing but not his fault, and he looked up the cable that is rated for in-wall installation and offered to install it later. However, Samsung and other vendors do not have it in stock. The technician cleaned up everything after the installation and removed the box but failed to leave the owner's manual with me before departing.

Geek Squad arrived on time and installed/mounted our TV in good time. They were courteous, professional and timely. Cleaned up after themselves, and carried off all boxes.

Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

Very professional and conscious of where all the cables would go, making sure they were hidden. Explained many of the features of the TV.